Karl Knauz BMW

OUTSTANDING CUSTOMER SERVICE!!!! This was probably the most pleasant car buying experience I had yet. Mr. Davidson, thanks for your patience and eagerness to answer our questions, in This was probably the most pleasant car buying experience I had yet. Mr. Davidson, thanks for your patience and eagerness to answer our questions, including your awesome presentation of your product. A salesman of any sort should always have product knowledge in whatever you are selling to your customer or client. KEEP UP THE GOOD WORK AND WE WILL SURELY BE BACK. Please give our thanks to the BMW genius Mr. Spencer Parker for his guidance in how to use the new BMW. You expertise was greatly appreciated. This also goes to Luke, the other BMW genius who took the time to help me over the phone regarding the entertainment system. IT WAS A PLEASURE. Mr. and Mrs. Chung and Anita Yim More

2011 328i XDrive This was my first time purchasing a luxury vehicle, and my experience was GREAT! Bob Geisheker and John Sherrier were very considerate and patient, de This was my first time purchasing a luxury vehicle, and my experience was GREAT! Bob Geisheker and John Sherrier were very considerate and patient, despite my slightly overbearing family entourage. I live about an hour away from this dealership, but I'd still drive the distance when I'm ready for an upgrade. More

A satisfied customer Professional, courteous and informed. Very pleased with my recent car buying experience at Knauz. I worked with Brock Gordon and John Sherrier. If you Professional, courteous and informed. Very pleased with my recent car buying experience at Knauz. I worked with Brock Gordon and John Sherrier. If you're in the market, I'd highly recommend a visit. More

650i Purchase I bought a 650i after much research and having driven the car a few days earlier. I emailed the rep Marek that I intended to buy the car but was short I bought a 650i after much research and having driven the car a few days earlier. I emailed the rep Marek that I intended to buy the car but was short of time. The whole process was done in under an hour. I am big on speed, efficiency and the "short version". This dealer and the professionals who helped me respected my preference and thus I had a pleasant experience. Finally I love the car and I am pleased with the fair price paid. More

What great service Always a great experience at Knauz BMW. Sales person Judy Powell was wonderful. She is very knowledgeable and helpful. Most importantly, she is ver Always a great experience at Knauz BMW. Sales person Judy Powell was wonderful. She is very knowledgeable and helpful. Most importantly, she is very honest. More

car purchase I recently bought a car from Knauz. Judy, my sales person was knowledgeable and respectful of my time. It was a terrific experience from beginning t I recently bought a car from Knauz. Judy, my sales person was knowledgeable and respectful of my time. It was a terrific experience from beginning to end. This is my 6th BMW purchase, and I have always been treated well at every BMW dealership, but Knauz outshines them all - and Judy is by far the best sales person I've ever had the pleasure of dealing with. More

Very pleasant experience!!! Bob Geisheker was amazing! He listened to our needs and answered all the questions we had. He made sure to find us the best possible rate for our purc Bob Geisheker was amazing! He listened to our needs and answered all the questions we had. He made sure to find us the best possible rate for our purchase. He followed up with us to ensure that we were satisfied with our car and to answer any questions we had. Since our bluetooth didn't work in the car and we had to go back twice to fix it he made sure that we were taken care of. He called us and apologized to us for the inconvenience as we live in Chicago. I would recommend Bob to anyone looking for a BMW!!! More

Judy Powell Sales Consultant I had a great experience with Judy! I was walking through the showroom and noticed a BMW that caught my eye. Judy said hello and asked if I was inte I had a great experience with Judy! I was walking through the showroom and noticed a BMW that caught my eye. Judy said hello and asked if I was interested in buying and I said I might be because I was picking up my BMW from the shop. She was so personable until, I couldn't help but listen. She mentioned some 2015 BMW that were on sale. I thought, let's listen to the lady with the personality. Guess what, she got a sale that day! It's nice when you're treated as an individual and not talked down too. She is someone that I will refer others too! More

Best experience! Judy was by far one of the best sales consultants I have had to date. Her professionalism throughout the purchase process was second to none. Judy did Judy was by far one of the best sales consultants I have had to date. Her professionalism throughout the purchase process was second to none. Judy did everything that she said she was going to do. I have no complaints about any parts of the sales experience. I plan to see Judy again regarding my next BMW purchase. Keep up the great work. More

Very pleasant car buying experience with Bob Geisheker This is the first BMW we ever bought, thus we were not completely sure what we should go for when we walked into the dealership. Bob Geisheker approac This is the first BMW we ever bought, thus we were not completely sure what we should go for when we walked into the dealership. Bob Geisheker approached us with very warming welcome, and gave us an education on the standard configuration and the optional add-on's. Bob did not give us any push in purchasing and offered continuous assistance in the following few months. We picked a car with packages that Knauz does not have in its inventory, Bob worked hard to identify one with very similar packages in another dealership and had it delivered to us upon our agreement. Even though, we still got a fair deal. Couple of days following the delivery, Bob called to follow up with us offering further assistance on answering potential questions. Considering the price you pay for a luxury car and service you expect in the years to come, you definitely want to go with a dealership and sales person like Knauz and Bob Geisheker. In addition, Bob Graziano had been very kind in making the purchase finalized and Steve Kwasman is very helpful in explaining warranties and processing the final purchasing document. More