Karl Flammer Ford

Jeff and his staff railroaded me into believing my $9000 trade was only worth 6000 as well as convincing me that it needed all kinds of work that I couldn't afford. We are very disappointed with our experie trade was only worth 6000 as well as convincing me that it needed all kinds of work that I couldn't afford. We are very disappointed with our experience. The day after we tried to return the vehicle only to be told that the $9000 car we traded was not there. I looked online this morning and there it was. I called to get it back and he said no way. The car we took was misrepresented to be worth more than it is. It was in a rear end collision, has many cooling problems the rear wheel has a leak and it constantly smells like burning coolant. All we want is a fair trade not to be bent over and raped by Karl Flammer ford. This is highly unethical, all I wanted was a more fuel efficient comparable trade for the car I had. Now we have a Lemon with 108000 miles on it. the taurus only had about 62. More

Total rip-off. Needed recall work on my f-350. It was not running because of the recalled part, cam position sensor, so I had it towed in. The truck was previously running and just quit. (just like a cam sen running because of the recalled part, cam position sensor, so I had it towed in. The truck was previously running and just quit. (just like a cam sensor) Was told IF the repair didn't fix it they would do a diagnostics check. Got a call saying the repair didn't fix it but they ran the diagnostics and it would cost me $1000 to fix it which I declined. I went to the dealership and had to pay $100 for a diagnostic check to get my key back so I could check it out. The truck started right up(just like I thought it would). Now, in order to do a diagnostics check on the vehicle it has to be running,otherwise you are only going to be able to access trouble codes from the ECM. Mentioned this to service writer who checked with tech. Tech said he did have it running so he was able to perform the diagnostics check. IF IT IS RUNNING NO DIAGNOSTICS NEEDS TO BE PERFORMED. Trying to get my money back. More

After dealing with a very BAD Lincoln/Mercury dealer, we had second thoughts about buying another Ford. We decided to search on-line at the inventory each dealer had and found the truck we were looking for, had second thoughts about buying another Ford. We decided to search on-line at the inventory each dealer had and found the truck we were looking for, a 2002 Ford Ranger Edge. I e-mailed Ron Lobel and received a response very quickly. We visited the dealership and all of the employees there have a smile on their face and would bend over backwards to help you. I have never seen such service at ANY other dealership.<br><br>We proceeded to purchase the truck and have had 0 problems with it. I had a chance to check out their service department when our Mercury Grand Marquis blew the intake manifold. I am very much into cars/trucks and already new how much a job like this would cost and wanted to see how their service department would deal with me. I usually do all of the maintenance my self with my vehicles but I decided to give them a shot since I was treated greatly with my vehicle purchase. They were about $300 dollars more expensive then the price I found (For all the parts and do it yourself installation) but remember, you have to pay labor, so actually, it was the same price. They didn’t try to jerk me around with service I didn’t need or excess charges. They were VERY nice and courteous. Karl Flammer Ford should be what every other Ford dealership strives to be like. In a few years, we will be in the market a third car (Going to go with an F250 4 door) and we will be purchasing it from Karl Flammer Ford and if Ron is still there, from him. <br><br>Those people are absolutely awesome and I would recommend anyone near them purchase their Ford vehicles from them! More

Bought a used car at Karl Flammer in Aug 2004. The transmission went out immediately (probably the reason it was traded in). They fixed under warranty but it went out again within 3 months. I could be transmission went out immediately (probably the reason it was traded in). They fixed under warranty but it went out again within 3 months. I could be the rare case but from experience I'd say their used car department is very poorly run and more interested in the initial sale. Once you're out the door they don't care much about you. I would not buy a used car there again. New car... maybe. More