Karl Flammer Ford

I was have problems programming my home link for my garage door. Everything the owners manual said to do was not working, it told me to see the dealer. Denise my service specialist couldn't get it to w garage door. Everything the owners manual said to do was not working, it told me to see the dealer. Denise my service specialist couldn't get it to work,she said she would get back to me she never did. After trying for 2 months l called Ford in Deer Born Michigan they were very helpful they gave me the number and web site of home link they help me out and l got the car programmed. The owners manual was wrong in doing it. I called Denise to tell her about what l found out l left numerous messages for her l even text her and called her cell she even bothered to get back to me this shows me how much your service department cares.l don't thank l will be coming back for services. More

Everyone was nice but my car wasn’t serviced when they said it would be. I had to pay for a rental car for a warranty issue they said didn’t cover my car. said it would be. I had to pay for a rental car for a warranty issue they said didn’t cover my car. More

Rick helped us purchase multiple vehicles and he is very knowledgeable, informative, and is there to answer any questions we have! Highly recommend him and this dealership 😀 knowledgeable, informative, and is there to answer any questions we have! Highly recommend him and this dealership 😀 More

Had several issues with the car and a couple recall items that needed to be checked out. Christian gave me a clear explanation of what was going to be done and how long it should take. Got the car back less that needed to be checked out. Christian gave me a clear explanation of what was going to be done and how long it should take. Got the car back less than 48 hours later. Everything is working great. The honestly and professionalism was greatly appreciated. More

Great purchase experience! Highly recommend our salesman, Doug, he was friendly, professional and courteous. Took the time to make sure there wasn't any concerns or questions Highly recommend our salesman, Doug, he was friendly, professional and courteous. Took the time to make sure there wasn't any concerns or questions and walked us through setting up all components in the vehicle. Great people and the whole process was very quick and smooth, start to finish. Greatly appreciate you, thank you! More

Mac was very helpful, never pushy, walked me through all the components of my new vehicle and was very helpful! My first brand new car I could be more excited and Mac made us feel very comfortable, I’m happ the components of my new vehicle and was very helpful! My first brand new car I could be more excited and Mac made us feel very comfortable, I’m happy to be a part of the ford family! More

Very professional service. Very smooth delivery process. I am very happy with the delivery process on my truck Very smooth delivery process. I am very happy with the delivery process on my truck More

Second time buying a car at this dealership. As great an experience as always. I highly recommend! As great an experience as always. I highly recommend! More

The friendliness and helpfulness of the staff made buying a truck a great experience. Thank you Doug, Suzanne, and Flammer ford for the opportunity! a truck a great experience. Thank you Doug, Suzanne, and Flammer ford for the opportunity! More

Great dealership to shop at. Very professional sales team members. I worked with Salesman Zack, they made my Truck purchase a great experience. I highly recommend this dealership Very professional sales team members. I worked with Salesman Zack, they made my Truck purchase a great experience. I highly recommend this dealership. More