Karl Chevrolet
Ankeny, IA
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Everybody from the sales department, to business and all the way up to the General Manager worked together to help get me a deal that worked for me. the way up to the General Manager worked together to help get me a deal that worked for me. More
Kenny at the Quick Lube is GREAT! He is friendly and goes the extra mile to take care of the customer! Kenny noticed that my windshield wipers left stripes on my windshield, so he went back to double ch goes the extra mile to take care of the customer! Kenny noticed that my windshield wipers left stripes on my windshield, so he went back to double check their wear. They just need to be cleaned so he cleaned them. He should be promoted to Service Advisor! Andy also did a great job. He also made sure I was able to get my car washed and made very helpful suggestion for the care of my car. More
Excellent people to work with. They really bend over backward to help you through the sales process. They found every rebate and incentive possible to get the best price. Their selection was better than backward to help you through the sales process. They found every rebate and incentive possible to get the best price. Their selection was better than any I have seen. If Chevy makes it they have it. The Finance officer found me a better rate than I had gotten as pre-qualification which was outstanding. More
We had been looking for a car locally and was not finding what we were looking for. Our son, a previous customer of Karl Chevrolet, said to check with them. We looked on line that night and put in what we what we were looking for. Our son, a previous customer of Karl Chevrolet, said to check with them. We looked on line that night and put in what we were looking for. The next morning we received a call from Jason Mickelson telling us he could get "THAT" car for us. The next day we went to Karl Chevrolet and picked up our new Equinox LTZ. We were treated very well and felt very at ease with Jason, received great financing thru Chris and hands on intructions from Luke. From the time we arrived to the time we left, everyone made a great effort to make sure we were well taken care of and that we were happy with our purchase. We have had follow up calls from Jason and reassured we could call with any questions we may have. We recommend anyone looking for a car to call Jason at Karl Chevrolet and see what we are talking about. More
Jason Mickelson was awesome to work with. Although the truck we were originally interested in was already sold, when we told him there were a couple other trucks we might be interested in he set up a time truck we were originally interested in was already sold, when we told him there were a couple other trucks we might be interested in he set up a time so we could meet with him (even though it was his night off). Jason really listened to what we had to say about what we were looking for. He was especially great about letting us take the truck were interested in home to see if it would fit in our garage and assisting with getting the financing going while we did it. By the time we got back to the dealership, everything was ready to go and we were able to get the papers signed that night. Jason and everyone else were really patient about addressing a couple of minor concerns we had even though it was getting late. Although we had had no intention of purchasing a truck that evening we are happy with our new-to-us truck and the service that we received from Jason. He's even called twice in the past week since we bought the truck just to make sure everything is going okay which is more than many dealerships do. We would definitely be willing to refer our friends or family to Jason and Karl Chevrolet. More
I had recently purchased my Cruze from Jason. We had spoken to him on the phone and emails prior to actually meeting in person and purchasing my vehicle. Once we met Jason, he was just as nice and frie spoken to him on the phone and emails prior to actually meeting in person and purchasing my vehicle. Once we met Jason, he was just as nice and friendly in person as he was over the phone and emails. I had the best experience ever when purchasing a new vehicle. He worked with us on everyone we were looking for. I had the best overall experience with everyone at Karl's. Everyone was awesome to work with and walked me through everything step by step in setting up my car and the controls. I would recommend purchasing your next vehicle from Jason and Karl's. I will recommend to everyone I know and I will Definitely purchase another vehicle from Jason if needed. More
I firmly believe that when you're buying a vehicle, the car, cost, finance, are not nearly as important as who you are working with. These things are just details. I think most people would agree that the car, cost, finance, are not nearly as important as who you are working with. These things are just details. I think most people would agree that the salesperson is who truly creates a great or not so great experience. When two people want to make something happen the details will fall into place. Jason Mickelson is a perfect example of someone who wants to make something happen for you. He is on your side the whole way through and strives to make every person very happy. I remember reading a quote somewhere inside of Karl Chevrolet that said "The more you get people what they want, the more you get what you want". Jason truly desires to find you what YOU WANT. He is NOT the kind of guy that says "this is the closest thing we have now lets make a deal". He will do everything he can to find you what you want. My Experience: I had been through many dealerships and spent countless hours online looking for a truck. I am picky and I have been burned by other dealers in the past. I wouldn't call myself an ideal customer. I was in contact with Jason about my search and had let him know what I was looking for. I had done my research and knew what I wanted. On Wednesday I was at a few dealerships and stopped in to talk with Jason and check out a truck they were just getting ready for the lot. I later decided it wasn't quite what I wanted and had to leave for work. Thursday I brought in some online ads for trucks similar to what I wanted and showed them to Jason. We went to take a look at another truck on the lot and decided it again had a few things that didn't fit me and decided to keep looking. Throughout this process I can recall several instances where the following would take place. I would talk about a truck and eventually Jason would say something like: " well that truck is a good deal but I know it's not everything you're looking for and its not a GREAT deal. I want to find you what you want at a great price" He isn't trying to sell you "A" vehicle but instead "THE" vehicle for you. Off to work I went on Thursday. At this point we had discussed that I was in no hurry and did not need to buy a vehicle immediately. Jason said he would devote some time to searching for me and let me know what he finds. I returned Friday because Jason had just gotten a truck in that he knew I would like. Jason couldn't have been more right. I loved the truck and loved everything about it. The vehicle fit every one of my requirements and was exactly what I was looking for. After going for a drive I took some time to haggle with his manager and got the truck at an absolutely great price!!! Jason was on my side the entire time start to finish and was able to get me an outstanding vehicle at a great price! Furthermore the "finance guy" Mr. Stewart was excellent and was able to get me the promotional APR. Now let me point out that I was at the dealer on average 3 hours each day Wednesday -Friday and an hour on Saturday when I returned to pick up the truck. That is 10hrs of face time and I can promise you there is not another dealer or salesman in the state that is going to put that much work into one sale.! This does not include time spent searching for a vehicle for me while I was away. Throughout the entire process Jason was friendly, helpful, honest, personable, caring, enthusiastic, courteous, and always willing to do anything he can to help me out. Jason is there to sell cars but he is really your partner in finding the car for you! I highly recommend you see Jason for your vehicle needs! As their motto states, Jason and Karl Chevrolet will be my dealer for life. More
I was going to Karl Chevrolet to service my vehicle and my wife and I decided to explore the possibility of trading. I also had a meeting to be at that day and after dropping off my vehicle for service I t my wife and I decided to explore the possibility of trading. I also had a meeting to be at that day and after dropping off my vehicle for service I told the service manager I was thinking about trading, and he asked if I wanted to meet with a sales associate. Much to my pleasure I was met by Jason Mickelson who sold me the original vehicle that was being serviced. I discussed with Jason what I was looking for and he started to try and get me in a new vehicle that day. Jason also secured a vehicle for me to go to my meeting. Upon returning, Jason met with me and was able to get me a new vehicle that day, and also kept me appraised of what was going on during the process. I have never had a better experience in purchasing a vehicle as I had that day. Jason is the kind of sales person that will keep me coming back to Karl when purchasing another vehicle. From the moment I stopped that day, until the time I drove off with my new Equinox, Jason and his wife along with Chris Housenga (finance)and Luke (Bells & whistles guy) made me feel like I was their most valued customer. I will recommend to everyone I can that Karl Chevrolet is the place to buy a vehicle. My thanks to Jason and everyone else for everything you did for me that day, and for the follow up contact to see if if I needed anything else. More
I can't speak highly enough of Jason Mickelson and of the friendship and outstanding and professional service he provided to me as a new customer at Karl Chevrolet. Jason helped me through every step of one friendship and outstanding and professional service he provided to me as a new customer at Karl Chevrolet. Jason helped me through every step of one of the most pleasant automobile buying experiences I have ever had. Karl Chevrolet has an outstanding product line and a large inventory of vehicles to select from. Still, the vehicles they sell are first represented by their sales associates who meet with customers and instill faith, trust, and confidence in their honesty and sincere desire to help you as a valued customer. Jason is one of the best examples of a no-pressure, knowledgeable, enthusiastic, and highly skilled sales people I have ever met. Most of my purchase was handled either via email or phone calls before I had the chance to meet Jason personally. Two days after my first contact with Jason my deal was finalized and I was soon able to meeet Jason in person as I picked up my new Avalanche. Jason was kind enough to call the next day to see if all was going well with the vehicle and if I needed his assistance in any other way. If you want a pleasant purchasing experience, a great deal on your new or certified Chevy vehicle, and a feeling of confidence in the people you are dealing with, Jason Mickelson and Karl Chevroletr are the Chevrolet dealership team you want to work with! Thanks Jason again for all your help! More
I was not actually looking to buy a new car when I visited Karl Chevrolet on Saturday. I had spoken to Jason a few times through emails and on the phone and was just looking at possible financing opti visited Karl Chevrolet on Saturday. I had spoken to Jason a few times through emails and on the phone and was just looking at possible financing options and trade in values. I haven't always had the greatest experience when shopping for vehicles without my husband or my father with me. As soon as I drove on the lot I was immediately impressed with the service and friendliness of everyone. I worked with both Jason and his wife, and had a wonderful experience with them. Both were very helpful in getting all of my questions answered. I got a great deal that I couldn't refuse and bought my new Chevy Colorado! I will definitely be back for any other car purchases! More