Karl Chevrolet
Ankeny, IA
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Anytime a person makes a vehicle purchase it's a big decision. Nathan Cracraft and the whole Karl chevrolet family armed me with the knowledge and tools i needed to make the best decision. They took the decision. Nathan Cracraft and the whole Karl chevrolet family armed me with the knowledge and tools i needed to make the best decision. They took the time to help understand my needs which is uncommon to find from sales people. That's when i knew i was dealing with the right dealership. They didn't want to just sell me any vehicle, they went over above expectations to get me the vehicle i wanted. I was impressed by their professionalism and approach to overall customer satisfaction. More
Karl Chevrolet employees are top notch. Gene found the truck I wanted and worked hard to make sure that I would get it. When the truck arrived, I was extremely pleased. I was given a thorough briefing abo truck I wanted and worked hard to make sure that I would get it. When the truck arrived, I was extremely pleased. I was given a thorough briefing about all the features of my truck. When I had a question, they had the answer. The employees went the extra mile to make me feel like I was more than just a customer. They are knowledgeable and courteous. I am from a town, ninety miles away, but I get my truck serviced at Karls. They are definitely worth the drive. If I purchase another chevrolet, Karls will be my dealer of choice and Gene my salesman! More
Customer service is what they do. From the sale and after they are always there to take care of your needs. Tires for life is an awesome benefit.I have made two purchases from them and will make more. they are always there to take care of your needs. Tires for life is an awesome benefit.I have made two purchases from them and will make more. More
Our family would definetly recommend Karl Cheverolet. Our Salesman, Nate Cracraft, has treated us like family from day one. We have purchased two vehicles from Karl and it will definetly be our dealer for li Salesman, Nate Cracraft, has treated us like family from day one. We have purchased two vehicles from Karl and it will definetly be our dealer for life. We have a young son that is into everything and Nate was very understanding of that offering him coloring books and crayons while we talked. And after we purchased our vehicle Nate allowed our son to pick out and take home a rock. Brian Benson was also very good to us in making sure we were comfortable in our purchase and afterward, we stopped in after the purchase to pick up the spare key and he made that happen seamlessly. Nate and Brian worked very hard to make sure we were in the vehicle that we wanted at the price that we could afford. Nate gave us a great over view of our new car and answered all of our questions that we had, he even went to the extent of programming his number in our car and told us if questions come up just to call him anytime. After we had the vehicle for only four days I hit a deer on the way home from work. I was shocked to get a phone call from Nate making sure I was okay and offered his help. He set us up with the Collision center at Karl Cheverolet, from there we met Dave Greiff. He did everything he could to make sure we were taken care of from getting our vehicle from the tow place, to keeping us updated with all the steps of the way, to making sure everything was brand new again after we picked it up. Karl Cheverolet will definetly be our dealer for life we live over an hour away and it's definetly worth every mile. More
I purchased a new 2012 Camaro with Gene as the sales person. I had already decided on what features and options I wanted. Gene was very friendly, courtious, polite during the whole ordering process. Had person. I had already decided on what features and options I wanted. Gene was very friendly, courtious, polite during the whole ordering process. Had quick answer to all my questions through email and contacted me when the car finally arrive. Kept in contact after the purchase to make sure everything was going great and if I had any questions. I would definitly buy from Karl Chevrolet and Gene again in the future. More
My husband and I went to several dealerships (including Karl Chevrolet). I test-drove two different types of vehicles (Chevy Cruze and Mini-Countryman). Of the two, I preferred the Cruze and loved the way Karl Chevrolet). I test-drove two different types of vehicles (Chevy Cruze and Mini-Countryman). Of the two, I preferred the Cruze and loved the way it maneuvered! I test-drove the Cruze at a different dealership, but they didn't have the exact model I wanted and told us they wouldn't be getting one in the near future. So, my husband did some online research in hopes of finding a match nearby. He got a hit from Karl's website, so we both checked things out ahead of time, such as ratings on the Cruze; Kelly Blue Book value of the car we were considering trading in; etc. We headed to Karl's fully prepared to do some business! We had never been to their dealership, and were thoroughly impressed with the entire experience (including their facility)! The Sales & Accessories Rep, Doug Nichol, was friendly and fair, and we were satisfied with the offer made on our trade in, as well as a couple other perks included with the overall offer. My husband and I accepted, then we moved on to the finance department, where we worked with the Business Manager, Paul Schnepf. He was professional and had a great sense of humor! After we completed the paperwork, we went out to pick up my new car. Luke Bowers (sp?) showed me numerous items on the car's functionality; how Onstar works and helped me get things set up; etc. He was extremely helpful! After a couple days, I contacted Doug Nichol about an owner's manual I'd found that went with the car stereo in my trade-in which was on their lot. I told him I would really like to keep the manual with the car if possible, and asked if I should mail it to him. He said he could relate to wanting to keep those items with the vehicle, so I mailed it to him and he assured me he would take it over and put it in the car's glove box. I have experienced no problems with my new Cruze to date, and absolutely love everything about it! I'm gradually learning how everything works. I would definitely recommend Karl Chevrolet for a great "overall" experience when shopping for a new car! More
I've purchased 2 cars from Jay Witte and Karl Chevrolet. In both cases he was professional, easy to deal with, and most important trust worthy. I feel I got an excellent deal on both the cars I purchased a In both cases he was professional, easy to deal with, and most important trust worthy. I feel I got an excellent deal on both the cars I purchased and more money for my trade than I expected. Customer service has been excellent. In one case, the Internet ad for my car said that it had Bluetooth, but my car was early-model year and Bluetooth was a late addition. Jay arranged for me to have Bluetooth installed in my car free of charge. In my past experience, most dealers try and wiggle their way out of these little issues, but it's those little issues people remember. Lastly, you won't find better service anywhere. Everything is organized at Karl - they expect you and give you a good estimate on both time and cost. It's an hours drive for me, but I won't go anywhere else. More
Gene was very helpful and took the time to make sure that I was getting what I wanted. Unlike other dealerships I have been to, I didn't feel the pressure to make a purchase. He was more interested in findin I was getting what I wanted. Unlike other dealerships I have been to, I didn't feel the pressure to make a purchase. He was more interested in finding the right car for ME. Whenever I have a question about my vehicle or want to schedule an appt to get work done, he is more than helpful to answer my question, set up an appt., or take me where I need to go. I would recommend Karl Chevrolet and most importantly Gene Klein to anyone! Thanks again Gene and I love my Chevy Equinox!! More
Gene was very helpful in the dealing on our new 2012 Camero. After going to the dealership for a test drive, I was never back there except to pick up the car. All the dealing was done on the phone. It Camero. After going to the dealership for a test drive, I was never back there except to pick up the car. All the dealing was done on the phone. It was very convient and did not waste my time standing around at the dealership. Gene was very friendly, courtious, polite, and I felt very comfortable with him and the dealing. Thay never even saw my Equinox I traded in until I dropped it off to pick up the new car.I felt they where very trustworthy with me. When we picked up the car the staff was great. They went thru every feature to the last detail, and even set up my phone to the blue tooth feature. The car was immaculate and full of gas. I would definitely recommend Karl Chevrolet, Gene Kline and the staff. More
We just purchased our 4th vehicle from Tim Kapsch and we will keep returning to Karl Chevrolet for years to come. We really trust and appreciate the all around package Karl's offers from sales to service. will keep returning to Karl Chevrolet for years to come. We really trust and appreciate the all around package Karl's offers from sales to service. More