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Karen Radley Volkswagen

Woodbridge, VA

4.8
202 Reviews

14700 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 202 reviews

July 11, 2023

Outstanding service, customer engagement and professionalism- that’s why our family only stays with Karen Radley! More

by Carolyn Fota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl and Rhea
July 10, 2023

I’m so impressed with the team over at Karen Radley Acura. Everyone is so professional and friendly. They make it so easy for me to drop my cat for service then Uber me to and from my office. It’s the More

by Wendyjmueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service members
July 10, 2023

The service was great and the staff were super friendly! Highly recommend this dealership to anyone thinking of purchasing a vehicle! More

by Axe369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon, Anthony, Minks
July 09, 2023

Great customer service within the service department. However, I had an appointment at 10 a.m., but I was here at 9:45 and I left the service at 12:50. What was the purpose of an appointment if the perso More

by Viverette72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
July 06, 2023

Great sales service - very professional and helpful. Found a vehicle online and had great communication to secure the vehicle purchase. More

by cdmaklaw
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
July 05, 2023

Rhea in the service center is very helpful. She is highly attentive to the customers needs and wants, she is very knowledgeable, and she is approachable and friendly. Every time I have been to More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
July 05, 2023

Great service all round. Had my car serviced and ready the same day I took it in and gave me a complimentary car wash!! My Tiguan is running nice and smooth now, thanks! More

by kwamkwam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
July 05, 2023

This was my first visit to Karen Radley Volkswagen and it was a wonderful experience! The service team was exceptional and took care of all my car needs. The facility was clean and comfortable. I will defini More

by jillster51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell McMillion
July 04, 2023

The dealership was very focused on providing great customer service and making you feel like you are part of a family ! More

by llbennett4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe , Eugene
July 03, 2023

Darrell helped us with our 100,000 mile service on our Touareg. The service was excellent. More

by Denito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
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