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Karen Radley Volkswagen

Woodbridge, VA

4.8
202 Reviews

14700 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 202 reviews

April 10, 2023

Helpful staff! Service department outstanding no guessing on cost of work to be done everything told upfront A family member just purchased a car and fiance depar More

by Melissamsmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
April 10, 2023

Service department is great. They get me in and out quickly and are very good communicators. More

by Stevesch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
April 03, 2023

Rude and poor service. Management did and want to listen to my concern and got rude More

by tm29370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Apr 03, 2023 -

tm29370 responded

The took my money and provided me a poor service

April 03, 2023

The service department is excellent, The sales reps check on you and explain what’s happening to your vehicle. Woodbridge Karen Radley has been a great dealership for my family! More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darell and Rhea
April 03, 2023

Raia (spelling? ) is great! She is attentive and knowledgeable. Also very courteous. Couldn’t ask for anything else More

by Gilbertcastaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raia
April 03, 2023

Everything went as planned. The people at the counter were kind and courteous and I was provided a way to go home so I would no have to wait so long. More

by adamac60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ponce De Leon
April 03, 2023

Excellent service, Jon in service is the best, I used to have BOB as my salesman, God bless his sole, I was always very well treated and serviced in this dealership, you are the best guys, continue doing wh More

by elmawan
Recommend Dealer
Yes
Employees Worked With
Jon
March 31, 2023

I live equidistant between two VW dealerships. Radley VW has the best service by far. More

by Samurai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
March 30, 2023

The overall process was smooth and efficient. The paperless process was good but came with a few glitches. Overall, the process went well. Since I was purchasing an EV for the first time it was h More

by elden.breckenridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Shannon, Finance
March 29, 2023

Best dealership ever staff Was outstanding our salesman. William was absolutely wonderful. He went over. Everything and and he said if I needed any other assistance, the do not hesitate to come ba More

by babs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman who works in finance sorry but I can’t recall his name
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