Back

Karen Radley Volkswagen

Woodbridge, VA

4.8
202 Reviews

14700 Jefferson Davis Hwy

Woodbridge, VA

22191

Directions

By Type

Showing 202 reviews

May 04, 2023

The sales experience was quick and professional. We're still working through a recall issue. Thankfully I am being updated on a regular basis. More

by kirby.daras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
May 03, 2023

Wonderful service staff! They always find time for me and treat me like family. Darrelle and Rhea are always super. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea and Darrell
May 03, 2023

I am using this service for the last 2 years. The staff is professional knowledgeable and efficient when managing appointment time. The only downside I can say so far is that when you have prepai More

by Boban Milosevic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea Schleicher
May 02, 2023

Professional, Courteous, knowledgeable and accommodating. They made the process effortless and I never felt anything but the genuine interest they had in meeting my car buying needs. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera, Shannon
May 02, 2023

Outstanding customer service! ! Ty and the service manager went above and beyond. Very Grateful. Thanks More

by Blinki747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty and service manager (don’t know his name)
May 01, 2023

Karen Radley’s service is exceptional. The staff is professional, knowledgeable, and prioritizes the needs and experience of the customer. More

by David P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon, Rhea, Darrell, and Vlad
May 01, 2023

Service was amazing. Engine light came on a day after my oil change. I came in a couple days later around 10 am, Rhea checked the code, figured out the problem, reset it More

by principle.role
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
May 01, 2023 -

principle.role responded

I would recommend this dealership to purchase and for service

April 30, 2023

Love Karen Radley dealership. Everyone is knowledgeable. The staff takes the time with me and really cares. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Eugene
April 28, 2023

22 year loyal customer. Good, honest dealership and great service department. Will continue to be a loyal customer. More

by TDL749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
April 28, 2023

Great customer service . After service , the attendant gave me feedback on what the mechanics found on my car . More

by nacelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johna
...
12
...