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Karen Radley Acura

Woodbridge, VA

4.9
589 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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589 Reviews of Karen Radley Acura

June 12, 2011

My appt. was for an oil change and state inspection. Rick Robertson was my service manager for this visit. I was amazed that he remembered servicing my car previously since it had been a while. After an More

by gfissell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Robertson
June 12, 2011

Prompt and friendly service. Rudy and Matt patiently answered all of my questions. As pleasant of a car-buying experience as I've had. Fantastic. More

by jefrenshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy (Sales) and Matt (Finance)
June 09, 2011

I received exceptional customer service from Stacy Jones on 060811 who should be commended for his dedication. I called related to an undiagnosed problem with our 528i BMW while driving down RT 1 in Fairfax More

by aggardiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Jones
June 06, 2011

Luis was an excellent salesperson. Went the extra mile to explain how everything works in my new car. Luis make sure I understood all the tech package associated with the car. More

by nancylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Colon
June 04, 2011

This was by far the best car buying experience I've had. Everyone was completely knowledgeable, quick to respond to my questions, and most importantly, worked hard to meet the requirements that I had for my More

by radical2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence/Nina/ Cyndi
June 02, 2011

I have purchased my last two vehicles from this dealership and have probably worked with 5 different service team members. They have all been very nice and responsive to my needs as a car owner. More

by crykam65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Jones
June 01, 2011

The dealership explained what work needed to be done prior to actually working on the car, they provided an estimate. I was also, given a percentage off the work and parts as well as given a loaner car More

by integrals95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Jones and Rick Robertson
May 31, 2011

Best car buying experience I've had. Tarek offered a price over the phone that was terrific and then stood by it without the shenanigans that I'm accustomed to from car dealers. The actual buying proce More

by emarkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Cygan, Tareq Hakki
May 29, 2011

Purchasing a vehicle has always been a tedious process in my past experiences. The stealerships in NYC are a bunch of crooks and not even worth my time. Matt & Bob from K. Radley Acura are the complete oppos More

by Diddy_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob & Matt ( used car manager)
May 29, 2011

The Woodbridge Acura dealership is very fortunate to have an asset like service writer, Stacy Jones. He is professional, knowledgeable, friendly and goes the extra mile to work with you and your situation. More

by Gayle Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Jones
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