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Karen Radley Acura

Woodbridge, VA

4.9
592 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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592 Reviews of Karen Radley Acura

June 07, 2023

I like the their professionalism and easy way to schedule at appointment. I recommend Karen Radley Acura for your vehicle needs and service. More

by Kingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper
June 07, 2023

Arrived at dealership midmorning due to a battery issue. I expected to have a very long wait because I had no appointment. Consultant Cesar Urquiza took care of my issue, did a tire rotation and washed the More

by Judy A. Hite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
June 07, 2023

Very pleased with this dealership, they are very efficient and do good work. I love that I can get a loaner when service is being done. My only complaint is they do a terrible job washing the car wh More

by kspears6001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
June 07, 2023

Great customer service, services are completed in a timely manner... Excellent experience at every visit. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
June 07, 2023

I always receive great service at Karen Radley. My service manager, Ian is the best! More

by Michelle Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
June 07, 2023

Melvin was very good and worked with my budget. He provided us with a loaner with no problem when we had to bring car back for painting. Excellent customer service. More

by Paul S.
Recommend Dealer
Yes
Employees Worked With
Melvin, Rudy
June 07, 2023

Excellent experience working with the team at Karen Radley. I would recommend them to friends. More

by Mike Esposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will, Mitch, and Matt
June 06, 2023

Routine maintenance appointments are great with plenty hours of availability. Representatives are friendly and take time to listen to all concerns and questions. More

by P0key
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyanne
June 06, 2023

exceptional customer service professional friendly knowledgeable helpful accommodating patient and attentive timely reliable stress free competitive pricing and fair More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Ceasar
June 06, 2023

Tyanne provided amazing customer service during my visit! She remained professional and courteous at all times. More

by Cameodanone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
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