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Karen Radley Acura

Woodbridge, VA

4.9
589 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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589 Reviews of Karen Radley Acura

August 02, 2023

The staff is always professional and courteous! They value my time and work hard to get me out as quick as possible. More

by patmccnnll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember specific names.
August 02, 2023

Karen Radley Acura appears to have an excellent service department with professional and courteous staff. More

by jkousaie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Costello, Cesar Urquiza
August 02, 2023

Very thorough and diligent review and maintenance. Informative staff, techs and supervisors. Appreciate their comments. More

by chipndiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper and Patrick Costello
August 01, 2023

Karen Radley Acura has been outstanding from sale through service. Great team and Charles always makes sure I am taken care of when I come in for maintenance. More

by mrkneeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Murrell
August 01, 2023

Service was completed in a timely manner. Cesar my service rep was transparent with the whole service. More

by Brendan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
August 01, 2023

I've been a long-time Karen Radley service customer, the most important reason my 2014 RDX is running like new at 211,000 miles. I was very pleased with my recent visit, especially with my service advisor, More

by weaponaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
August 01, 2023

From reception to sales to service to management the entire staff is friendly, knowledgeable, helpful, and always accommodating. Great place to do business. More

by ptlyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names, but service advisor was terrific!
August 01, 2023

Always smooth, and nice to know everyone there. Warmly welcomed, though I always usually end up buying a car😅 Family type vibe. ❤️ More

by BrandenLWoodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
August 01, 2023

Excellent and prompt service every time! Always impressed and can count on my vehicle being taken care of. More

by slove0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiz
August 01, 2023

Excellent service, work was done in a timely manner, the staff is knowledgeable and friendly More

by obrown2002
Recommend Dealer
Yes
Employees Worked With
Caesar
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