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Reed Hyundai of Kansas City - Service Center
Merriam, KS
878 Reviews
878 Reviews of Reed Hyundai of Kansas City - Service Center
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August 28, 2019
USED CAR Bought used 2016 Camry, love the car! Took car to get brakes checked and found ALL PADS/ROTATORS WERE BAD! SHOULD HAVE BEEN DONE BEFORE SELLING IT Bought used 2016 Camry, love the car! Took car to get brakes checked and found ALL PADS/ROTATORS WERE BAD! SHOULD HAVE BEEN DONE BEFORE SELLING IT More
by BestMsB
Verified CustomerEmployees Worked With
Hunter Tevis
August 26, 2019
Bad service See abovewhen making appointment was told would run about 1hour turned out to be a little over 3 hours. Service manager did check back on occasion but See abovewhen making appointment was told would run about 1hour turned out to be a little over 3 hours. Service manager did check back on occasion but excuses were weak. Should gave been told department was a person short exscecially since that person wss the one who was doing the oil change! More
by lokeefe0812
Employees Worked With
Adam Peters
August 26, 2019
Everything went smoothly and I felt well taken care of by th I love the shuttle service you offer as I dont have to waste valuable time waiting for my car to be done. Everyone was curtious and very nice to deal I love the shuttle service you offer as I dont have to waste valuable time waiting for my car to be done. Everyone was curtious and very nice to deal with More
by Donna
Employees Worked With
Adam Peters, Nicholas Duerr-Nedrow, Josh Underwood
August 26, 2019
Service for recall issue I was able to schedule an appointment promptly for a Sonata recall issue, and the actual service was done very efficiently including a scheduled at th I was able to schedule an appointment promptly for a Sonata recall issue, and the actual service was done very efficiently including a scheduled at the time oil change. Service personnel were friendly and helpful. More
by k field
Employees Worked With
Spencer Seawood
August 25, 2019
The best and easy! Didn’t feel pressure to do any more than what I came in for, but I only have less than 12,000 miles on my car, soooo. My service man was friendly and Didn’t feel pressure to do any more than what I came in for, but I only have less than 12,000 miles on my car, soooo. My service man was friendly and relaxed so it made me relaxed, Thanks! More
by PLGARBEFF
Employees Worked With
Nicholas Duerr-Nedrow
August 24, 2019
Prices too high since new company took. Work was fine and completed on time but prices are a bit high since the new company took over and customer service was only fair. Work was fine and completed on time but prices are a bit high since the new company took over and customer service was only fair. More
by Ronald Lang
Employees Worked With
Don't remember...
August 23, 2019
Okay experience I'm not giving a 5 start review because I was promised i would be given a loaner car while my service was getting done because I had to go straight to I'm not giving a 5 start review because I was promised i would be given a loaner car while my service was getting done because I had to go straight to work. When I arrived I told them was I was told on the phone and Josh I think was his name was very rude about it and said I don't know who told you that, that is not suppose to be promised and I don't have one for you. He was never once friendly or customer service driven. Also I had a very very awkward drive with the shuttle drive who was flexing his pecs and it was very uncomfortable. I'm not sure if I will be coming back to this place to get my car serviced on just because of how unpleasant the drive and customer service wasn't great. The work that was done on my car was great though. More
by KB7
Employees Worked With
Shuttle driver can not remember name , Josh Underwood
August 23, 2019
Oil Change Brought car in for oil change, good service. Josh was helpful, and the work was completed on time. Good thing I had a coupon: While I have no issues w Brought car in for oil change, good service. Josh was helpful, and the work was completed on time. Good thing I had a coupon: While I have no issues with the staff, I personally believe the price is too high for the work and uncompetitive in the market. Synthetic or not, $75 is just too much to ask a customer to pay for an oil change. More
by kcbobo
Employees Worked With
Josh Underwood
August 22, 2019
Good to GREAT! I initially had a service issue that I felt was unsatisfactory, however, Reed listened and took care of the issue. I will definitely be back. Thank I initially had a service issue that I felt was unsatisfactory, however, Reed listened and took care of the issue. I will definitely be back. Thank you for giving me faith and confidence in fantastic customer service! More
by ROBERT.D.BECKEL
Employees Worked With
Kent Rose
August 22, 2019
Oil change, multi-point check I had an appointment, the staff is friendly and knowledgable. I was told the wait would be longer than I anticipated but their work was done much soon I had an appointment, the staff is friendly and knowledgable. I was told the wait would be longer than I anticipated but their work was done much sooner! I was provided with a list of recommended services, all of which were logical based on my cars mileage and my driving habits. I don't recall the gentleman's name I worked with, Art greeted me in the service bay. More
by GLAD8OR
Employees Worked With
Art Schlaikjer
