Reed Hyundai of Kansas City - Service Center

Oil change and tire rotation Staff was very friendly and kept me update while my vehicle was being serviced! I was expecting a long wait and it was very quick Staff was very friendly and kept me update while my vehicle was being serviced! I was expecting a long wait and it was very quick More

Lack of communication When I made the appointment the lady said that I couldn’t wait on my car. The only option was to drop it off. When I got there I found it was a lie so When I made the appointment the lady said that I couldn’t wait on my car. The only option was to drop it off. When I got there I found it was a lie so it inconvenienced me as I had to pay someone gas money to follow me there and pick me up then take me back. Then I was quoted a price that was not accurate and ended up spending more money. I already barely had the money for my service so I’m highly disappointed in the lack of communication with that customer service rep. More

Oil Change I went for an oil change. The service was fast. The oil change was more than expected after they added the taxes and shop supplies. The service perso I went for an oil change. The service was fast. The oil change was more than expected after they added the taxes and shop supplies. The service person was courteous and communicated every step of the way. The only thing I was skeptical about was that I changed my air cabin filter the week before and when I got my report back they indicated that it needed to be changed again. It seemed suspect since I just changed it less than one week. It made me skeptical about all the other services that were being suggested. I appreciated the car was, and the communication with the service person. More

Amazing Customer Service The staff at Reed Hyundai were amazing! I always get my car serviced at the Hyundai Dealership in Merriam and they always do a great job. The last tim The staff at Reed Hyundai were amazing! I always get my car serviced at the Hyundai Dealership in Merriam and they always do a great job. The last time I went in the discovered a problem with my engine. They worked with me and the manufacturer quickly and they took very good care of me as a customer and my car. They provided me with a loaner car and were in constant communication with me as new developments and solutions came up with my service. The service department at Reed Hyundai is amazing and continuously so! More

Excellent service - As usual! I could not ask for a better experience. I arrived on time and was greeted immediately, my car was checked in for service and everything was completed I could not ask for a better experience. I arrived on time and was greeted immediately, my car was checked in for service and everything was completed as promised. I am very happy with the personal attention and I will be back. Thank you. More

Really quick service I was very impressed to be in and out in 1 hour. Oil change, tire rotation and complete check. In the past it would've taken 2-2 1/2 hours, even wit I was very impressed to be in and out in 1 hour. Oil change, tire rotation and complete check. In the past it would've taken 2-2 1/2 hours, even with a scheduled app't. Thank you, Pam More

On Time I'd had problems in the past with how long the service department takes for things like an oil change, but they were pretty quick this time. Thanks v I'd had problems in the past with how long the service department takes for things like an oil change, but they were pretty quick this time. Thanks very much. More

Recent Visit To Reed I received a call from Hyundai asking me to schedule a recall visit. I scheduled a time and went on the appropriate day. When I arrived, I discovere I received a call from Hyundai asking me to schedule a recall visit. I scheduled a time and went on the appropriate day. When I arrived, I discovered it had been another dealer that made the call and I had no appointment at Reed. They took me immediately and finished the job quickly. They found a part needed to be orders so they gave me a loaner. Early the next morning, I receive a call saying the job was complete and I could pick up my car or keep the loaner for one extra dass since it was a model I was considering buying. I think that was great service! More

Wonderful, wifi worked, coffe was hot, quick service. Wonderful staff, great quick work. Can't ask for more. Wonderful, wifi worked, coffee was hot, quick service. Word limit on the review is annoying : Wonderful staff, great quick work. Can't ask for more. Wonderful, wifi worked, coffee was hot, quick service. Word limit on the review is annoying :) More

Awesome service Best service I’ve had anywhere in a long time. Such a great experience here I will definitely come here anytime to get my car fixed Best service I’ve had anywhere in a long time. Such a great experience here I will definitely come here anytime to get my car fixed More