Reed Hyundai of Kansas City - Service Center

Very enjoyable I was there for some recalls. Was told it would be 2hrs. It was just short of that. The staff were very nice and the overall experience was nice. I was there for some recalls. Was told it would be 2hrs. It was just short of that. The staff were very nice and the overall experience was nice. More

Good experience I like the set up in the waiting area and talking to sales staff and friendly staff in the service department also,.......good visit overall. Thank I like the set up in the waiting area and talking to sales staff and friendly staff in the service department also,.......good visit overall. Thank you More

attentive service person The waiting room was clean fresh doughnuts and coffee. Nicholas was pleasant and courteous, in spite of being short staffed that day. I am not good a The waiting room was clean fresh doughnuts and coffee. Nicholas was pleasant and courteous, in spite of being short staffed that day. I am not good at waiting. More

Over all checkup Nicholas was very professional & helpful. He helped me prioritize the items that need attention on my car. I truly appreciate that kind of service. Th Nicholas was very professional & helpful. He helped me prioritize the items that need attention on my car. I truly appreciate that kind of service. Thank you, Nicholas !! More

Great service Upfront pricing & thorough service were key. They were quick to get me checked in and go over pricing. I got complete details at pick up. Upfront pricing & thorough service were key. They were quick to get me checked in and go over pricing. I got complete details at pick up. More

ok thi is it a ok , although I bought the car near my house at North town, I prefer to have it serviced at Reed. You go out of the way to make the price right acco a ok , although I bought the car near my house at North town, I prefer to have it serviced at Reed. You go out of the way to make the price right according to my extended warranty and keep me up to date on recommended maintance More

First rate customer service. While traveling home to Texas our Hyundai Santa Fe was not starting after driving several hundred miles and then filling our gas tank. After a while i While traveling home to Texas our Hyundai Santa Fe was not starting after driving several hundred miles and then filling our gas tank. After a while it started, but knew we needed to have it looked at. The first Hyundai dealership was backed up more than 2 days, so they recommended Reed Hyundai. We were treated like long-time customers and our service advisor Josh kept us informed as to what was going on. We knew we needed to leave our car, but their courtesy shuttle took us back to our hotel. Courtesy driver Gilbert was kind and very helpful as I was using a wheelchair. Kudos to everyone in the service department from the service technician who discovered the problem, and for being able to fix our car quicklyso we could continue our trip home. When the car was fixed, the courtesy shuttle came to pick us up so we could get our car. A BIG thank you for all the people who helped us. We also got chocolate bars! More

Palisade sale I didn’t feel the dealership was responsive to me initially. Calls were not returned. There was a miscommunication on the 1st car I wanted to buy. Onl I didn’t feel the dealership was responsive to me initially. Calls were not returned. There was a miscommunication on the 1st car I wanted to buy. Only after I called and outlined in detail what I wanted did it seem to make a difference. Things went well for that point on. More