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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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June 26, 2020

Everyone is very nice, and pleasant, and always pleased with the work they do on my car. Thank you service team, you guys are great. More

by bawilliams.bw
Recommend Dealer
Yes
Employees Worked With
Miguel Willis, Josh Underwood, Felix Moreno, Chuck Brown
June 26, 2020

They Are Accountable A mistake happened during my regular maintenance and I had to bring the vehicle back. They supplied me with a loaner vehicle at no cost, fixed the pr More

by ASHLEYNICOLEBOETTCHER
Recommend Dealer
Yes
Employees Worked With
Felix
June 26, 2020

Loved my service advisor at Reed Hyundai! Felix is 5 stars! So glad he is working at Reed Hyundai! Will definitely be bad for my next service appointment. Super place! Always nice to have More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
June 23, 2020

Very service oriented! Everyone was very accommodating and kind. I scheduled online and they sent a driver to pick up my car and left me a car to use while mine was being s More

by DHOSKOX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
June 20, 2020

Efficient and helpful I made an appointment the day before and came a few minutes early. They took the car right away and were done in less than the amount of time they qu More

by matthew.b.wilkinson
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
June 20, 2020

The normal experience The usual great service. Your service advisor even pointed out that I had previously had some work performed and didn't need now. I will in and out More

by RDEVAUGHN
Recommend Dealer
Yes
Employees Worked With
Brandson Khogm
June 17, 2020

Did not throughly inspect under carriage for noise Called back for update after several hour’s. Tech said no noise during road test. Advised him previous car wash attendant noticed plastic underneath d More

by JKELLYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Moreno
Jun 19, 2020 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai. I appreciate your review and would like to speak with you personal. Please contact me at kent.rose@reedauto.com so I can further investigate what happened so that our service department can learn from this experience. I look forward to hearing from you.

June 16, 2020

brake and recall service I called on a Friday afternoon and was scheduled for a first available appointment on Monday. The service department was able to start early on my rep More

by JDFESTER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
June 16, 2020

Oil change and full service I booked service online and it was an easy and fast process. It was my first time coming to this dealership and I was not disappointed. Felix did a gr More

by dara.alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
June 15, 2020

Always great! It's easy to make, keep, and complete an appointment. The staff is really friendly, and the wait times are always very reasonable. I feel like they ar More

by VICTORIALATOYA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get any names
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