Reed Hyundai of Kansas City - Service Center
Merriam, KS

878 Reviews of Reed Hyundai of Kansas City - Service Center
Everyone is very nice, and pleasant, and always pleased with the work they do on my car. Thank you service team, you guys are great. with the work they do on my car. Thank you service team, you guys are great. More
They Are Accountable A mistake happened during my regular maintenance and I had to bring the vehicle back. They supplied me with a loaner vehicle at no cost, fixed the pr A mistake happened during my regular maintenance and I had to bring the vehicle back. They supplied me with a loaner vehicle at no cost, fixed the problem at no cost, and got my car back to me within a day. Judge a company not by how they behave when they are right, but how gracefully they are able to deal with being wrong. They handled this situation with grace. More
Loved my service advisor at Reed Hyundai! Felix is 5 stars! So glad he is working at Reed Hyundai! Will definitely be bad for my next service appointment. Super place! Always nice to have Felix is 5 stars! So glad he is working at Reed Hyundai! Will definitely be bad for my next service appointment. Super place! Always nice to have good service! Felix donned a mask which I appreciated! More
Very service oriented! Everyone was very accommodating and kind. I scheduled online and they sent a driver to pick up my car and left me a car to use while mine was being s Everyone was very accommodating and kind. I scheduled online and they sent a driver to pick up my car and left me a car to use while mine was being serviced. More
Efficient and helpful I made an appointment the day before and came a few minutes early. They took the car right away and were done in less than the amount of time they qu I made an appointment the day before and came a few minutes early. They took the car right away and were done in less than the amount of time they quoted. All service was explained and when there was a mistake in the price, they took care of it immediately. More
The normal experience The usual great service. Your service advisor even pointed out that I had previously had some work performed and didn't need now. I will in and out The usual great service. Your service advisor even pointed out that I had previously had some work performed and didn't need now. I will in and out in less than an jour. More
Did not throughly inspect under carriage for noise Called back for update after several hour’s. Tech said no noise during road test. Advised him previous car wash attendant noticed plastic underneath d Called back for update after several hour’s. Tech said no noise during road test. Advised him previous car wash attendant noticed plastic underneath driver area hanging down. They agreed to secure because this could be the noise source. They secured hanging piece at no charge. I can still hear intermittent random noise More
brake and recall service I called on a Friday afternoon and was scheduled for a first available appointment on Monday. The service department was able to start early on my rep I called on a Friday afternoon and was scheduled for a first available appointment on Monday. The service department was able to start early on my repair late Friday and by Saturday it was done. Excellent service. More
Oil change and full service I booked service online and it was an easy and fast process. It was my first time coming to this dealership and I was not disappointed. Felix did a gr I booked service online and it was an easy and fast process. It was my first time coming to this dealership and I was not disappointed. Felix did a great job, super nice and helpful! More
Always great! It's easy to make, keep, and complete an appointment. The staff is really friendly, and the wait times are always very reasonable. I feel like they ar It's easy to make, keep, and complete an appointment. The staff is really friendly, and the wait times are always very reasonable. I feel like they are especially good at getting my car done quickly knowing I'm waiting at the dealership. More