Reed Hyundai of Kansas City - Service Center
Merriam, KS

878 Reviews of Reed Hyundai of Kansas City - Service Center
Thanks again for the efficient and friendly service. Your scheduling procedures, followups, etc make it easy. I don't receive any annoying emails or texts similar to other places. Your scheduling procedures, followups, etc make it easy. I don't receive any annoying emails or texts similar to other places. More
Based on the amount of money I spent to have my car repaired, the customer service rep. promised a discount which he never gave. Secondly, I was going to purchase 4 new tires and have them installed repaired, the customer service rep. promised a discount which he never gave. Secondly, I was going to purchase 4 new tires and have them installed but their tire machine was broken so I told the customer service rep. I would purchase tires somewhere else. He said that he would price match if I found the same tire somewhere else. I did, sent him the information and he said tires at Walmart (even for the exact same tire) are not the same, that tires at Walmart "are a much softer rubber which don't last as long." I call BS since the exact same tire at Walmart was $58 less per tire. More
It's good. Got my oil and filter change. Less pressuring to "fix" everything on my car. Tried to add a tire rotation I didn't ask for, twice. Don't care for this review word minimum. to "fix" everything on my car. Tried to add a tire rotation I didn't ask for, twice. Don't care for this review word minimum. More
Great Dealership , Staff friendly, not pushy or over bearing as some dealerships have been. They told me what they advised and left the decision to us , but wanted us to be aware of what they thought . bearing as some dealerships have been. They told me what they advised and left the decision to us , but wanted us to be aware of what they thought . Would have gave a 5 star , except was told would get a free car wash and didn't . When we got out to the car , we asked an employee in the garage about the car not being washed, was told they only do that at the new building being built next door and they aren't ready yet . Funny , always got it washed at this building before . Don't think Josh even knew that it wasn't washed . We had another appointment so didn't go back inside . More
Service staff was courteous, professional and knowledgeable. They presented me with options for repair and didn't pressure me to make repairs I didn't want to make at that time. knowledgeable. They presented me with options for repair and didn't pressure me to make repairs I didn't want to make at that time. More
The service for an oil change was very slow if u have an appt it shouldn't take over an hour to get the oil changed need better speedy service for that appt it shouldn't take over an hour to get the oil changed need better speedy service for that More