Back

Reed Hyundai of Kansas City - Service Center

Merriam, KS

not yet
rated
878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

Sort by
October 01, 2020

Thanks again for the efficient and friendly service. Your scheduling procedures, followups, etc make it easy. I don't receive any annoying emails or texts similar to other places. More

by Long time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the excellent review and feedback!

September 28, 2020

I am so sorry I forgot the gentleman's name but he was so nice and helpful. The customer service is always excellent. Thank You! More

by MIZGINA3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Shaw, Tony Robinson
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the excellent review! We are happy that you always have a wonderful experience.

September 28, 2020

Chris did a amazing job on letting me know what all I needed done with my car and giving me the best service that he could have. More

by ashley.boose10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris pointer
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the excellent review and feedback. We are glad to hear that Chris was able provide you with the best customer service.

September 25, 2020

Based on the amount of money I spent to have my car repaired, the customer service rep. promised a discount which he never gave. Secondly, I was going to purchase 4 new tires and have them installed More

by GMANGAN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the feedback. We would love to speak with you further. Please call Hailey at (913)754-9959.

September 22, 2020

It's good. Got my oil and filter change. Less pressuring to "fix" everything on my car. Tried to add a tire rotation I didn't ask for, twice. Don't care for this review word minimum. More

by KRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood, Felix Moreno
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the review and feedback! We wanted to let you know that anytime a vehicle comes in we do a simple look over to make sure there aren't any additional things that might need to be done to maintain the longest overall life of the vehicle. This does include checking the tires as the uneven wear and tear can lead to a rough driving surface making it more uncomfortable for the driver and a little unsafe. We always make recommendations to help.

September 21, 2020

Great Dealership , Staff friendly, not pushy or over bearing as some dealerships have been. They told me what they advised and left the decision to us , but wanted us to be aware of what they thought . More

by Clarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the review, and feedback. If you would like to speak further please give Hailey a call at (913)754-9959.

September 21, 2020

The team was quick and efficient on the service, I didn’t have to wait long. They were also very friendly and accommodating, great service! More

by trishmarie09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the excellent review! Glad to hear we were able to provide you with a good experience.

September 19, 2020

Super friendly. would not hesitate to return. They were able to get me in and out quickly on a weeknight. Very much appreciated. Thank you! More

by bep0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Brown
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the great review! Glad to hear that we were able to help you in a timely manor. We look forward to working with you again in the future.

September 15, 2020

Service staff was courteous, professional and knowledgeable. They presented me with options for repair and didn't pressure me to make repairs I didn't want to make at that time. More

by dougmontgomery5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Nov 11, 2020 -

Kansas City Hyundai responded

Thank you for the great review. We are happy to hear that you had a good experience with our service department. We are always here to help, and we look forward to assisting you with all of your future vehicle needs.

September 11, 2020

The service for an oil change was very slow if u have an appt it shouldn't take over an hour to get the oil changed need better speedy service for that More

by musec771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Shaw, Tony Robinson
...
30
...