Reed Hyundai of Kansas City - Service Center

Joseph kept me informed about everything going on with my oil change. He checked to see if I wanted a car wash which I did. That was a nice bonus. He helped me pair my new phone with the car before I left. H oil change. He checked to see if I wanted a car wash which I did. That was a nice bonus. He helped me pair my new phone with the car before I left. He was very helpful and pleasant. More

Service was good but major disconnect between the call center that set up my appt and the service center! First they didn't update my address in both systems and sent the delivery guy to the wrong house t center that set up my appt and the service center! First they didn't update my address in both systems and sent the delivery guy to the wrong house twice. Then the service agreement somehow said all services declined. More

Service was fast , the gentleman that served me was very helpful and nice ! I would definitely recommend him to friends and family, excellent customer service helpful and nice ! I would definitely recommend him to friends and family, excellent customer service More

Chris was amaizing. He was very courteous & helpful. My repairs ended up being more than I expected & he offered me some finance options which saved the day. Kudos to Chirs, he's a keeper. repairs ended up being more than I expected & he offered me some finance options which saved the day. Kudos to Chirs, he's a keeper. More

I've been here multiple times in the past and did not have good experiences so I've been avoiding it. However, this time our car had an airbag light come on and it was under warranty so I had to go to a have good experiences so I've been avoiding it. However, this time our car had an airbag light come on and it was under warranty so I had to go to a dealership. I tried McCarthy, but they were too busy so I was forced to come here again. I had hoped maybe enough time had passed so I would have a good experience. I did not. Everyone there was very helpful and nice, that is not the issue. The problem is that we dropped it off for an appointment set at 11am on Thursday. I was told my car would be ready sometime on Friday. By 5pm I hadn't heard so I called. Got disconnected, called back. Have to transfer, hold etc...finally get someone on the phone that could answer my question and they said the part hadn't arrived so it wouldn't be ready until tomorrow now. Ok fine. They said it would be ready between 12-1pm on Saturday. By the end of business Saturday they had not called me for an update. We did not NEED the car (luckily) so I let it slide, knowing they would be closed on Sunday. On Monday I had to CALL THEM to see if my car was ready. No one called me. They were doing a warranty repair and a recall so we didn't owe them a dime. I think that is why they did not put any priority on informing me of what was going on. More

I Went to have my oil changed and felt safe, everyone wore masks and kept a social distance. I will return this week for new tires. Thank you for your efforts wore masks and kept a social distance. I will return this week for new tires. Thank you for your efforts More

I'm very impressed with your service dept. keeping my appt's on time and a speedy in and out! I am pleased with the entire dealership. appt's on time and a speedy in and out! I am pleased with the entire dealership. More

these guys are great at what they do. Customer service these guys are great at what they do. Customer service was excellent. I would recommend despacito 30 to anyone that needs their car taken care of you these guys are great at what they do. Customer service was excellent. I would recommend despacito 30 to anyone that needs their car taken care of your car is in great hands with Hyundai. More

They picked up my car from my house, communicated about what needed fixed, fixed it quickly and dropped it off. I scheduled the service online too. Everything was so easy. Great service! what needed fixed, fixed it quickly and dropped it off. I scheduled the service online too. Everything was so easy. Great service! More

Great experience! Easy appointment and service Great experience! Easy appointment and service completed. We are new to town so it takes time to get established with community services. Thank yo Great experience! Easy appointment and service completed. We are new to town so it takes time to get established with community services. Thank you! Sandee More