Reed Hyundai of Kansas City - Service Center

Service was quick and easy to get through. Agent was courteous and informative. Service advisor was Joseph Dean. Service department has always been good. Would recommend to others. courteous and informative. Service advisor was Joseph Dean. Service department has always been good. Would recommend to others. More

He was a great guy he helped me a lot with telling me what I should expect on the car next and what costs I should be looking at it the future. what I should expect on the car next and what costs I should be looking at it the future. More

Helpful and knowledgeable. Chuck did a great job knowing what was writing with our car and it took less time than we thought. I would already recommend what was writing with our car and it took less time than we thought. I would already recommend More

We paid $100 for a diagnostic, which we understood to mean, we paid for someone to figure out what's wrong with the vent. However, after 2 hours, the technician didn't remove the dash or do anything to f mean, we paid for someone to figure out what's wrong with the vent. However, after 2 hours, the technician didn't remove the dash or do anything to find the problem, but they did send a quote for almost $2,400 to have the entire HVAC system replaced, on a car with working a/c and heat. Not only that, but they also added an additional $2,000 in suggested items, which we didn't ask them to even look at. Overall, it was a complete waste of our time since we still don't know the problem and now have to take the car somewhere else to have it looked at again since it clearly doesn't need an entire HVAC replacement. More

Service area where you stand and talk to the service rep is too small. It would be nice to spread the desks out and provide chairs for the customer. Otherwise a pleasant experience. I liked the email/tex is too small. It would be nice to spread the desks out and provide chairs for the customer. Otherwise a pleasant experience. I liked the email/text service updates. More

My problem is that the price I was given the night before I picked up the car was over $400 more on the day I picked up the car. You were also not set up for debit when I attempted to pay. I love my car but I picked up the car was over $400 more on the day I picked up the car. You were also not set up for debit when I attempted to pay. I love my car but you guys not so much. I will not recommend you to anyone for service More

The service was done quick and right, and it did not take too long. The waiting area was clean and comfortable. Will be back again too long. The waiting area was clean and comfortable. Will be back again More

Last visit without an appointment due to a starting problem which I felt was a battery problem. Felix Moreno got me taken care and out less than an hour on a Friday busy service day. problem which I felt was a battery problem. Felix Moreno got me taken care and out less than an hour on a Friday busy service day. More

There was a miscommunication with my service, which happens, but Josh made sure I was taken care of without me needing to ask him to resolve the issue. This type of service will keep me returning to Re happens, but Josh made sure I was taken care of without me needing to ask him to resolve the issue. This type of service will keep me returning to Reed to service my Hyundai. More

Very pleased. Will be a return customer. This is our second hyundai. The other one is an 09 model with low mileage. I like the roomy interior second hyundai. The other one is an 09 model with low mileage. I like the roomy interior More