Reed Hyundai of Kansas City - Service Center
Merriam, KS

878 Reviews of Reed Hyundai of Kansas City - Service Center
Service department was helpful. I forgot to point out a problem I was having with my contacts from my phone pairing with the car. Felix came out and helped get it set up again. Appreciate their helpfulness problem I was having with my contacts from my phone pairing with the car. Felix came out and helped get it set up again. Appreciate their helpfulness! More
Always very responsive to my needs and respectful of my time. Service completed in very little time. Always easy to schedule. Updated me on the recommended services. time. Service completed in very little time. Always easy to schedule. Updated me on the recommended services. More
Had to have 3 items repaired which was completed in the time the dealership had said it would take. Also wanted them to check on a leak the car was having. Felix informed me of the problem and the cost t time the dealership had said it would take. Also wanted them to check on a leak the car was having. Felix informed me of the problem and the cost to repair. The part was in stock and it would take about 1 hour. The car was ready within the next hour. Great service and no problems since. More
Tried to upsell light replacements only to find out they were working fine. Low trust now. Was skipped in line and had an appointment. Verify all repairs are needed before agreeing! were working fine. Low trust now. Was skipped in line and had an appointment. Verify all repairs are needed before agreeing! More
I really like the service at this dealership - always very friendly, keeps you informed, eager to help. Obviously, work is always done right the first time. very friendly, keeps you informed, eager to help. Obviously, work is always done right the first time. More
I believe my car was completed accordingly. However, when I called to check on the status, the gentleman that answered wouldn't tell me and said someone would call me back. No one ever called. Also, I am not I called to check on the status, the gentleman that answered wouldn't tell me and said someone would call me back. No one ever called. Also, I am not sure if the inside was cleaned according to COVID-19 protocol. More
Very well run operation and efficient in communication. Appreciated the email communication and text with options that could be considered for additional service work and future work Appreciated the email communication and text with options that could be considered for additional service work and future work More
Professional, efficient and thorough. I always get the first appointment of the day in order to assure that the technician gets to my car right away. Always works, as it did this time. The service rep was first appointment of the day in order to assure that the technician gets to my car right away. Always works, as it did this time. The service rep was polite and efficient. One thing I've noticed with other service departments at other dealers in the past is that they never get the tire pressure right. That's a small but important detail. In this case, the tire pressure was perfect. More
Although I was sad there were no longer donuts on the waiting room, Reed as usual did a great job servicing my car. My Service Advisor (Joseph Dean) was friendly and straightforward and I was in and out waiting room, Reed as usual did a great job servicing my car. My Service Advisor (Joseph Dean) was friendly and straightforward and I was in and out in about an hour. Great job! More