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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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January 23, 2021

Great job! Always no pressure! A lot of places pressure you in to getting service. Reed tells you what needs to be done but it’s up to you on if you want the service done. More

by draves95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jan 25, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and feedback!

January 19, 2021

Friendly Folks...Thanks Felix.So far the Needed Repairs Friendly Folks...Thanks Felix. So far the Needed Repairs and Normal Required Services were Done well and All is Good ! Very much Appreciated, Thank More

by kendrexgpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jan 20, 2021 -

Kansas City Hyundai responded

Thank you for the great review and feedback.

January 14, 2021

They listened to my concerns and fixed everything that was wrong. Completely satisfied. Facilty was clean, everyone wore masks. Transportations was provided to take me to work and pick up from my work More

by PUNKYPEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Love and Manny, Felix Moreno
Jan 15, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and feedback.

January 07, 2021

I had my usual excellent service appointment this week. I received prompt and timely service. I was a little out of sync on a couple of service items scheduled for replacement. I appreciated the rep not More

by Long time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karalee Harris
Jan 08, 2021 -

Kansas City Hyundai responded

Thank you for the great review and feedback!

December 31, 2020

The service experience was below expectations. The car wasn’t cleaned and the advisor was a bit rude and felt like he didn’t care at all. More

by SHELLYKATOCH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph
December 31, 2020

I waited over 2 hours when I expected to wait 1 and then I was told my brakes needed replacement, which turned out incorrect when I took it to my local car service garage. More

by Kentaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Dean
December 30, 2020

Joseph Dean always keeps me informed of the progress with my car when I bring it in for service.Thanks Joseph I appreciate your thoughtfulness More

by sorrysally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dean
Dec 30, 2020 -

Kansas City Hyundai responded

Thank you for the great review and feedback!

December 30, 2020

I really would recommend this dealership for their service and expertise however my recent service there had me wondering. I was asked to pay 150.00 for an oil check. I called and spoke to someone tha More

by BOBBIEMURRAY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Brown
December 29, 2020

Felix, thank you for your remarkable customer service skills. You efficiently reassured and prioritized the line of first thing drop off customers to eachs' satisfaction. The way you took note of each cu More

by MCKEEPES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Dec 30, 2020 -

Kansas City Hyundai responded

Thank you for the great review, and feedback! We are glad to hear you had a wonderful experience.

December 25, 2020

Took awhile to get helped, but I love the professionalism and hard work put forth by the men and women that help operate this dealership. I was there for an hour and no more, my car runs better than ever. More

by nbcurrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Dec 28, 2020 -

Kansas City Hyundai responded

Thank you for the great review and feedback. We are happy to hear that everything went well, and the car is better than ever!

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