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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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May 25, 2021

This dealership is full of caring, knowledgeable people. They cannot do enough for you. You are treated like royalty. This is my new dealership. I have been in Olathe, and these guys are head and shoulders More

by JACQUEJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno, Hailey Kalinka
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 24, 2021

I get an oil change every 3 weeks at 7 am. Your service advisor’s are spot on. Your mechanic’s haven’t missed a window sticker reminder in the past 5 months. This is VERY important to me and I commend them More

by smileiscontagious58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Felix Moreno
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 22, 2021

Great service. Very quick and easy. Very professional. Worked well with my schedule and helped me out being my first time in with a new car. More

by hendrickson.katlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 21, 2021

The staff is very friendly and helpful. It is a pleasure to work with them. Felix and Jordan are A+ service department associates. Our sales associate was great to work with at time of purchase also. More

by CRYSTALBELLE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 21, 2021

They got my vehicle in at a convenient time for me and got the work done well and quickly. It was a very good experience. More

by toddkangas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review

May 20, 2021

Felix was terrific. I had a headlight problem, so I came without an appointment. He was able to accommodate and help so I have working headlights. More

by annie.moren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review

May 20, 2021

The staff are always friendly and attentive to their customers. They have always exceeded our expectations from the sales to the service. I would be happy to send any friend or family members here. More

by CDECKER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Minster, Shane Stanley
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 18, 2021

Very pleasant experience! The staff were very welcoming and kind and my mechanic came and sat with me and discussed my car in detail and future maintenance. It was a wonderful clean facility to work in in More

by CCKC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 18, 2021

MY experience was a positive one and everyone was professional and gave me an update on the status of my car. I will continue to use your service. More

by ESTLLMIDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailey Kalinka
Jun 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback!

May 14, 2021

Did not do what they were supposed to do. Had my car for over a week and when I picked it up, the same issue was still present. I was told YOU HAVE TO PICK UP YOUR CAR TODAY, WE ARE NO LONGER PAYING FOR YOU More

by TREECE.BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno, Shane Stanley
May 14, 2021 -

Kansas City Hyundai responded

Thank you for the feedback, we will be in touch soon!

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