Kansas City Hyundai

fast service friendly informative employee I went in for an oil change and the service was fast, employees were friendly and knowledgable. I look forward to my next service in a few months. I went in for an oil change and the service was fast, employees were friendly and knowledgable. I look forward to my next service in a few months. More

Great Service Experience I got my oil changed. My service rep was very friendly, and I was not pushed to buy anything additional that I didn't need. I got my oil changed. My service rep was very friendly, and I was not pushed to buy anything additional that I didn't need. More

Above and Beyond customer service buying experinece I just wanted to give a shout out to Anthony and John for going above and beyond with my car buying experience. I went in test driving a few cars to s I just wanted to give a shout out to Anthony and John for going above and beyond with my car buying experience. I went in test driving a few cars to start out. They were patient with me and friendly. After a few weeks, when I narrowed down the car I wanted, they traded for it from a few hours away. Negotiations went well and got me where I was comfortable and was a great deal. The paper work and all was pretty quick and painless too. Look forward to a continued relationship and for service needs with Reed Hyundai @ Shawnee Mission. More

Oil Change David Jackson was helpful and gave us full information about service requested and additional service recommended. He was pleasant and personable and David Jackson was helpful and gave us full information about service requested and additional service recommended. He was pleasant and personable and professional. I appreciated his personal attention to servicing our Azeri. More

Great Experience From check in to check out was a great experience. Wonderful staff. Explained exactly what was needed and why. I live in Des Moines and wish I coul From check in to check out was a great experience. Wonderful staff. Explained exactly what was needed and why. I live in Des Moines and wish I could take them all with me, when my job here is over. Maybe I'll just have to commute for my car care. More

it was ok stop using air fresheners in the office. the scent nearly killed me. seriously, just stop using air fresheners. My sinuses and my nose couldn't stop h stop using air fresheners in the office. the scent nearly killed me. seriously, just stop using air fresheners. My sinuses and my nose couldn't stop hurting! More

Great experience One of the smoothest transactions EVER. No pressure. Top notch service and professionalism. I was not pressured but I was thoroughly informed and I One of the smoothest transactions EVER. No pressure. Top notch service and professionalism. I was not pressured but I was thoroughly informed and I appreciate that More

David Jackson awesome David Jackson was great but wash crew not so much . True it was free and had the car all day. I would hate to have paid for it. David Jackson was great but wash crew not so much . True it was free and had the car all day. I would hate to have paid for it. More

Dishonest It took 3 days for me to get an answer on a check engine light. The first day I get a call and am told that I have metal shavings in my oil and that It took 3 days for me to get an answer on a check engine light. The first day I get a call and am told that I have metal shavings in my oil and that I need to replace my engine. Then later the same day I am told there weren’t any shavings in my oil, but I still need a new engine. I was also told I couldn’t get a loaner car because there were so many others waiting for new engines that they had a backup on loaners. Red flag... The next day I had to call in after receiving no follow up and they still couldn’t tell me what code had come up on the diagnostic test. By the third day, I just wanted to know what code it was. Spark plugs. An unnecessary amount of work with a big expensive diagnosis without anything to back it up. Definitely got the impression that they were just trying to replace as many engines as possible. No thanks. I paid for the spark plugs and diagnostic test. More

Service guy was very informative Dave was very helpful with letting me know things that needed to be done. Was very nice and honest. Asset to your company. Good Job Dave was very helpful with letting me know things that needed to be done. Was very nice and honest. Asset to your company. Good Job More