
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I brought my car in because I needed the front checked from popping sound, an oil change, back tail light repaired and tires rotated everything else was fine but still hear popping sound. from popping sound, an oil change, back tail light repaired and tires rotated everything else was fine but still hear popping sound. More
The service here was exceptional the staff was very courteous and helpful about getting my recalled repaired I will definitely be going back! courteous and helpful about getting my recalled repaired I will definitely be going back! More
My first visit was great and closer to home. They did what was requested, in a timely manner ans exactly what was quoted. Check out was smooth and friendly. what was requested, in a timely manner ans exactly what was quoted. Check out was smooth and friendly. More
Can't say enough good things about Reed Hyundai! This dealership went above and beyond in customer service. When the arrival of my new Venue (which is adorable) kept getting delayed through no fault of t dealership went above and beyond in customer service. When the arrival of my new Venue (which is adorable) kept getting delayed through no fault of the dealership these rock stars gave me a loaner to drive...for 3 weeks! Amazing service, good faith, honest and no hassle. I highly recommend going to Reed Hyundai for all vehicle needs. More
The customer service is extremely poor. I waited over 2 hours for a scheduled 7:00 oil change. Customer service personnel were unfriendly, didn’t greet me, no smiling, overall acted like I was an inconve hours for a scheduled 7:00 oil change. Customer service personnel were unfriendly, didn’t greet me, no smiling, overall acted like I was an inconvenience to them. Told me it was taking longer because of recall item but then said they didn’t fix it. Then said they were running behind, not sure how a 7:00 appt can run behind when it’s the first appointment of the day. then they tried to charge me when it was covered with the new car 30K coverage. At my request she looked it up and then agreed with me. Will not be recommending this location. Managers did call when I left poor review on line and did apologize so sounds like they are trying to fix the problem. Might need to hire new staff on customer service. More