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Kansas City Hyundai
Merriam, KS
2,543 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,543 reviews
Verified Customer
September 28, 2021
Can't say enough good things about Reed Hyundai! This dealership went above and beyond in customer service. When the arrival of my new Venue (which is adorable) kept getting delayed through no fault of t dealership went above and beyond in customer service. When the arrival of my new Venue (which is adorable) kept getting delayed through no fault of the dealership these rock stars gave me a loaner to drive...for 3 weeks! Amazing service, good faith, honest and no hassle. I highly recommend going to Reed Hyundai for all vehicle needs. More
by libbymetz
Employees Worked With
Sergio Puetes, Morgan in Internet Sales, Omid Nazari
September 27, 2021
The customer service is extremely poor. I waited over 2 hours for a scheduled 7:00 oil change. Customer service personnel were unfriendly, didn’t greet me, no smiling, overall acted like I was an inconve hours for a scheduled 7:00 oil change. Customer service personnel were unfriendly, didn’t greet me, no smiling, overall acted like I was an inconvenience to them. Told me it was taking longer because of recall item but then said they didn’t fix it. Then said they were running behind, not sure how a 7:00 appt can run behind when it’s the first appointment of the day. then they tried to charge me when it was covered with the new car 30K coverage. At my request she looked it up and then agreed with me. Will not be recommending this location. Managers did call when I left poor review on line and did apologize so sounds like they are trying to fix the problem. Might need to hire new staff on customer service. More
by lindawait64
Employees Worked With
Some girl. Didn’t get her name, Felix Moreno, Dan Stafford
September 25, 2021
Had appointment for an oil change and 2 other things. They did the 2 things but no oil change. The technician said it was my fault when I signed in. They did the 2 things but no oil change. The technician said it was my fault when I signed in. More
by JBUTLER60
Employees Worked With
Felix Moreno, Dan Stafford
September 24, 2021
Got scheduled promptly, in and out for service in reasonable time. Service staff was courteous and friendly. Jordan answered a couple of operational questions so I didn't have to search the manual. reasonable time. Service staff was courteous and friendly. Jordan answered a couple of operational questions so I didn't have to search the manual. More
by MrWizard
Employees Worked With
Jordan
