
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I am very concerned that in all the years we’ve had our car I haven’t seen the same service advisor twice. The turnover there is out of control. When Blake told me about my car needing brake pads on the fr car I haven’t seen the same service advisor twice. The turnover there is out of control. When Blake told me about my car needing brake pads on the front, I wasn’t too surprised. What did bother me though, as he told me if I didn’t replace my brake pads now, there was risk of having an accident, especially this winter, due to ABS. I was in the car business for 25 years and I have never used scare tactics to sell a service. He also didn’t know costs accurately and the price kept changing as he was describing the repairs. He said he was trying to do the math in his head. We purchased the car there. We’ve never had it serviced any place else. We even bought our tires there so we have the free tire rotation as needed. It’s just discouraging that the service isn’t meeting expectations. There was one service advisor a couple years ago that I just absolutely thought was the best. But he was gone by the time I came back for my next service. More
Fast service and - perhaps most importantly (or complementary) - early hours so I was in and out by 8am instead of just getting started. Service was basic (oil change, tire rotation) but done quic complementary) - early hours so I was in and out by 8am instead of just getting started. Service was basic (oil change, tire rotation) but done quickly and efficiently. More