Kansas City Hyundai

Customer service from Josh was adequate. However, I waited 4.5 hours for a scheduled oil change and check of a brake light that had been reading faulty (which only needed a light bulb replacement per t waited 4.5 hours for a scheduled oil change and check of a brake light that had been reading faulty (which only needed a light bulb replacement per the team). I have to schedule ANOTHER appointment only days later because my brake light still does not work, and the service team did not inspect past the light bulb it seems. I always wait way longer than an acceptable amount of time for scheduled oil changes. More

Helpful and courteous. It had been years since I purchased a new car. Micha was so courteous and helpful. I was looking for and smaller dependable car and Micha suggeste It had been years since I purchased a new car. Micha was so courteous and helpful. I was looking for and smaller dependable car and Micha suggested the Kona. He explained all the features the Kona had and when we took it for a test drive he had me drive on the side roads and on the highway to see how it drove and if I would be satisfied with this model and I was. Kelly from the Finance office was also very helpful. I would highly recommend this dealership to anyone looking for a new car. More

Friendly, heartfully, and excellent service Ben is full of passion that encouraged us to buy this Hyundai Santa Fe because he didn't want us to miss this good deal. After we arrived at the deale Ben is full of passion that encouraged us to buy this Hyundai Santa Fe because he didn't want us to miss this good deal. After we arrived at the dealership, he took us to look into the beautiful car and working us through all the paper works and details. He also answered all the questions kindly. Kelly is the finance assisting us to complete the long process with all the documents and signatures patiently. More

Good Customer service While we were looking, Haley kept in contact with us about the process of our car. I would say the lady ( i apologize for forgetting her name) that he While we were looking, Haley kept in contact with us about the process of our car. I would say the lady ( i apologize for forgetting her name) that helped with all the finance paperwork was definitely the best at customer service and so very helpful and kind. We had our 2 young kids with us and they were getting antsy but she didn't miss a beat and was patient with our chaos. Tony our sales representative who we actually talked to for the first time that day even turned on the Disney channel for them in the lobby.I had spoken with Martin a couple times on the phone prior to the sale. One thing that was a little disappointing was when we picked up the car all the stickers and what not were not all taken off on the inside. Not that I am not capable of taking them off, I just felt like after such a big purchase that would have been taken care of. More

Wonderful service. They treated my vehicle like one of their owns. Had my car tolled to their dealership and within seconds they worked on it. their owns. Had my car tolled to their dealership and within seconds they worked on it. More

Chris was fantastic to work with. He was thorough, and resolved all of the concerns and questions I had both promptly and professional. Another great experience at Reed Hyundai! resolved all of the concerns and questions I had both promptly and professional. Another great experience at Reed Hyundai! More

Omid is the best salesman there is in the area! Great company! Great service! They helped me find a great car for the best price ! company! Great service! They helped me find a great car for the best price ! More

Alway take care of my car This is the only place I have my vehicle serviced. They are efficient and very knowledgeable. Very good at explaining what they are doing to your veh This is the only place I have my vehicle serviced. They are efficient and very knowledgeable. Very good at explaining what they are doing to your vehicle. More

First time taking my car here for service. I thought the service Felix provided was great so thank you for a great first experience there in the service dept. service Felix provided was great so thank you for a great first experience there in the service dept. More

Easy experience everyone was very professional. Good price for trade in allowance and fair price for new car. Finance terms were very desirable. Finance office was professional price for trade in allowance and fair price for new car. Finance terms were very desirable. Finance office was professional More