Kansas City Hyundai

I had a fantastic experience buying my 2020 Sonata! Everyone was very professional, courteous and knowledgeable. I will definitely recommend this dealership to anyone in the market to buy a new car. Everyone was very professional, courteous and knowledgeable. I will definitely recommend this dealership to anyone in the market to buy a new car. More

Quick friendly maintenance service. Only detractor was 67.00 cabin air filter replacement. The filters are 9.92 on amazon and don’t require tools or even under the hood access. I should have researched 67.00 cabin air filter replacement. The filters are 9.92 on amazon and don’t require tools or even under the hood access. I should have researched before instead of after and saved myself 55 bucks. More

I'm not sure we will be back. Communication amongst staff was terrible. We dropped my car off on Thursday might, to be serviced on Friday. After confirming our needs work began and was partially completed Fr was terrible. We dropped my car off on Thursday might, to be serviced on Friday. After confirming our needs work began and was partially completed Friday. We told Felix we wanted to pick up my car on Saturday. Saturday morning we drove in to the dealership and were told we couldn't take the car because it was "hooked up to machines" which I find odd, because we had been told work was completed, except for the mirror. We were offered a loaner, but reassured that we could get the car Monday. If I had known how long it would truly take I would've taken them up on it. Monday we were told the part wasn't in until Wednesday. So, rather than make another drive tonthe dealershop we decided the car could stay a couple more days. Wednesday we were told it wasn't done, and it had to stay until Friday. At this point it was getting ridiculous. If I had known it would be there a week I wouldnt have brought it in for an "appointment". I would rather wait until all the parts are in at that point. So Friday, we needed the car back. We were going out of town to visit a family member and told them we needed it by noon. At 1:30 we hadn't heard anything so called and were told it was finished? Told them we would be there in an hour to pick it up. At 3:30 I drove my car off the lot and finally was able to go home and pack uo for the long drive ahead. Not convenient and communication was lacking. Also, during this whole time there was another repair that needed to get done which was overlooked, and that part was the hold up on Friday. So that entire week they had the car, that repair could've been made. Not happy. Will look into other customer service oriented shops, even if I have to drive further. More

Easy to make an appointment. Dropped off my car they called me back when they were done. I came back got my car no waiting. called me back when they were done. I came back got my car no waiting. More

I still love my vehicle and everyone at the dealership has been great. At my last appointment they got me In and out very fast I have no complaints. has been great. At my last appointment they got me In and out very fast I have no complaints. More

Reed Hyundai made the new car buying process a very pleasant and enjoyable experience. Simple, straightforward, honest, and fair competitive pricing. Customer service was exemplary, from start to finis pleasant and enjoyable experience. Simple, straightforward, honest, and fair competitive pricing. Customer service was exemplary, from start to finish. I chose to purchase another new Hyundai vehicle because my 2010 Hyundai Sonata was such an exceptional vehicle. Solid, reliable, dependable, low maintenance, economical, efficient, and great value equates to a satisfied and happy repeat customer. Keep up the great work! More

I had a good experience with Reed Hyundai, they were helpful and my car was ready promptly. The recommendations they gave about my car were well explained, but I didn’t feel pressured to do anything I d helpful and my car was ready promptly. The recommendations they gave about my car were well explained, but I didn’t feel pressured to do anything I didn’t want to. More

As usual, no problems. Everyone was very frendly, from the gentleman who greeted me in the service bay, to Felix and the saleman who opened the showroom floor door when I came back to pick up the car.. the gentleman who greeted me in the service bay, to Felix and the saleman who opened the showroom floor door when I came back to pick up the car.. More

Not happy with the service at Reed Hyundai.. We found through our mechanic a few things wrong they agreed to fix them had my vehicle for 3 days .. we went back in to sign papers already had pricing worke through our mechanic a few things wrong they agreed to fix them had my vehicle for 3 days .. we went back in to sign papers already had pricing worked out then my vehicle wasn’t fixed like it was supposed to be.. then the pricing changed ..was supposed to be there for 45 minutes was there 5 1/2 hours.. not to mention I’m disabled on crutches and in a lot of pain . I like my vehicle but don’t think I’ll do business with them again.,, More

My buying experience was excellent. I was given a fair price and a very good trade in price, as well. Cassandra was excellent to work with and the entire experience was great. I'll add that Kelly Cerent price and a very good trade in price, as well. Cassandra was excellent to work with and the entire experience was great. I'll add that Kelly Cerentano in the finance department was great to work with also. More