Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy, no pressure experience. Everyone was very friendly and quick communication. Test drive experience was easy and all staff did a good job of maintaining good social distancing while maintaining a good c and quick communication. Test drive experience was easy and all staff did a good job of maintaining good social distancing while maintaining a good car buying experience. More
Service staff was courteous, professional and knowledgeable. They presented me with options for repair and didn't pressure me to make repairs I didn't want to make at that time. knowledgeable. They presented me with options for repair and didn't pressure me to make repairs I didn't want to make at that time. More
Our experience with the Reed staff was very positive. Our salesperson, Cassie, was knowledgeable and straightforward. The finance department was also first rate. All in all, it was a good day and our Hyundai salesperson, Cassie, was knowledgeable and straightforward. The finance department was also first rate. All in all, it was a good day and our Hyundai a solid purchase. More
The service for an oil change was very slow if u have an appt it shouldn't take over an hour to get the oil changed need better speedy service for that appt it shouldn't take over an hour to get the oil changed need better speedy service for that More
I was very impressed with the service I received. It was so helpful when they picked the car up from me, so I did not even have to worry about getting the car to them. I received updates via text message w so helpful when they picked the car up from me, so I did not even have to worry about getting the car to them. I received updates via text message which was very helpful. I had interactions with Gilbert & Joseph and they were both very helpful and pleasant. The service I received was top notch. Thank you Reed Hyundai of Shawnee Mission. You will be seeing me again. More
Only 4 stars because, although I had a set appointment time, they were so busy I could not get in on time. Apparently there were several appointments set for the same time, and not enough Service Advisors time, they were so busy I could not get in on time. Apparently there were several appointments set for the same time, and not enough Service Advisors to check people in. Otherwise, things went well. More
It’s a bit of a drive for me, but worth coming here for peace of mind I am getting service done correctly. It’s clean and the staff is friendly. Thanks for taking care of our vehicle! peace of mind I am getting service done correctly. It’s clean and the staff is friendly. Thanks for taking care of our vehicle! More
Corey was my salesman and he was very professional and was knowledgeable about the car. He had fantastic customer service skills. Kelli was the financial person and she made the process easy and painless was knowledgeable about the car. He had fantastic customer service skills. Kelli was the financial person and she made the process easy and painless. Both were fantastic! I will highly recommend them to family and friends!! More
They were very friendly. They helped me as soon as I came through the door and addressed my issues and helped me through my problem and got me situated with my brand new car. It’s an amazing fit for me and I through the door and addressed my issues and helped me through my problem and got me situated with my brand new car. It’s an amazing fit for me and I love the car. More
Outstanding! The customer service was excellent. I had a flat tire and they got me in right away and had a new tire on and I was out the door in 30 minutes. flat tire and they got me in right away and had a new tire on and I was out the door in 30 minutes. More