Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,541 reviews
I've been here multiple times in the past and did not have good experiences so I've been avoiding it. However, this time our car had an airbag light come on and it was under warranty so I had to go to a have good experiences so I've been avoiding it. However, this time our car had an airbag light come on and it was under warranty so I had to go to a dealership. I tried McCarthy, but they were too busy so I was forced to come here again. I had hoped maybe enough time had passed so I would have a good experience. I did not. Everyone there was very helpful and nice, that is not the issue. The problem is that we dropped it off for an appointment set at 11am on Thursday. I was told my car would be ready sometime on Friday. By 5pm I hadn't heard so I called. Got disconnected, called back. Have to transfer, hold etc...finally get someone on the phone that could answer my question and they said the part hadn't arrived so it wouldn't be ready until tomorrow now. Ok fine. They said it would be ready between 12-1pm on Saturday. By the end of business Saturday they had not called me for an update. We did not NEED the car (luckily) so I let it slide, knowing they would be closed on Sunday. On Monday I had to CALL THEM to see if my car was ready. No one called me. They were doing a warranty repair and a recall so we didn't owe them a dime. I think that is why they did not put any priority on informing me of what was going on. More
Had the BEST experience with Kristina while purchasing my new 2021 Veloster! Before I arrived for our first meeting, she had comparisons printed out and well prepared for questions I may have had, and made t new 2021 Veloster! Before I arrived for our first meeting, she had comparisons printed out and well prepared for questions I may have had, and made the entire process easy. I would recommend her to any friends looking for a new car and Reed Hyundai as a whole! Thanks for the great experience..... :) More
I Went to have my oil changed and felt safe, everyone wore masks and kept a social distance. I will return this week for new tires. Thank you for your efforts wore masks and kept a social distance. I will return this week for new tires. Thank you for your efforts More
these guys are great at what they do. Customer service these guys are great at what they do. Customer service was excellent. I would recommend despacito 30 to anyone that needs their car taken care of you these guys are great at what they do. Customer service was excellent. I would recommend despacito 30 to anyone that needs their car taken care of your car is in great hands with Hyundai. More
They picked up my car from my house, communicated about what needed fixed, fixed it quickly and dropped it off. I scheduled the service online too. Everything was so easy. Great service! what needed fixed, fixed it quickly and dropped it off. I scheduled the service online too. Everything was so easy. Great service! More
Great experience! Easy appointment and service Great experience! Easy appointment and service completed. We are new to town so it takes time to get established with community services. Thank yo Great experience! Easy appointment and service completed. We are new to town so it takes time to get established with community services. Thank you! Sandee More
Thanks again for the efficient and friendly service. Your scheduling procedures, followups, etc make it easy. I don't receive any annoying emails or texts similar to other places. Your scheduling procedures, followups, etc make it easy. I don't receive any annoying emails or texts similar to other places. More
Corey and Omid do not seem to know the word "no," which is good. The reply I received to any of my requests was, "No problem. We can do that." is good. The reply I received to any of my requests was, "No problem. We can do that." More
They made my purchase so easy and quick, which I really appreciate. Cassie was great to work with, and the service was great! I definitely recommend Reed Hyundai! appreciate. Cassie was great to work with, and the service was great! I definitely recommend Reed Hyundai! More