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Kansas City Hyundai
Merriam, KS
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
November 17, 2020
Car was priced fairly, Cassandra (Cassie), our saleswoman was very nice, and Omid, our finance guy was also very kind. However... the manager Kelly was horrible. She screamed at the finance guy right in was very nice, and Omid, our finance guy was also very kind. However... the manager Kelly was horrible. She screamed at the finance guy right in front of us, while I was on the phone trying to get my new car insured. She continued to berate him and apologize for him, despite him being new there. She apologized one last time and gave us a ‘gift’ that was leftover from COVID-19 quarantine. Lastly, the new car that I received wasn’t cleaned very thoroughly, there was dried mud on the inside of the car doors, stains on the seats, headrest, and ceiling of the car, and dog hair in the back near the rear view window. More
by hds
Verified CustomerEmployees Worked With
Cassandra, Omid Nazari
November 14, 2020
Micah was great. Took me out to drive vehicles. Is very knowledgeable. Never felt rushed or pushed. Went threw all the options and features on the car. knowledgeable. Never felt rushed or pushed. Went threw all the options and features on the car. More
by sancp01
Employees Worked With
Micah
November 13, 2020
Overall, I give it five stars and keep your professional approach. I would definitely recommend this service team for any of your Hyundai customers needing work performed. approach. I would definitely recommend this service team for any of your Hyundai customers needing work performed. More
by BWILLIE23
Employees Worked With
Art Schlaikjer, Josh Underwood, Felix Moreno, Adam Webster, Chuck Brown
November 10, 2020
The service at Reed Hyundai is great. I would definitely recommend them for any of your Hyundai car services. I get in and out quickly and if there is a problem/concern they are great at letting me know. recommend them for any of your Hyundai car services. I get in and out quickly and if there is a problem/concern they are great at letting me know. It is worth the drive for me coming from South OP. More
by SpacieB
Employees Worked With
Felix Moreno
November 10, 2020
Everyone at the dealership was great to work with. A very pleasant car buying experience. All of the service provided was good. Everything on the Mini works the way it should. pleasant car buying experience. All of the service provided was good. Everything on the Mini works the way it should. More
by bobsaultz
Employees Worked With
Micah
November 06, 2020
Hey guys! I just had an amazing car buying experience with Morgan at Reed Hyundai in Merriam. She worked with me over an almost 3 week process, answering all my questions and ridiculous requests via text with Morgan at Reed Hyundai in Merriam. She worked with me over an almost 3 week process, answering all my questions and ridiculous requests via text and phone until she found a car that fit our needs. Then she had all the paperwork basically completed when we arrived. We test drove the car and vroomed out with it after one hour at the dealership. Ten out of ten experience. No rude middle aged white men to speed me through the process and force us out of our budget. I can’t express how relieved I am. More
by akalhallaq
Employees Worked With
Morgan paul
November 05, 2020
Overall, I would give it a five, but there were problems with the online credit app. not transferring correctly and it had mistakes that caused me to create a new one basically from memory. There was also with the online credit app. not transferring correctly and it had mistakes that caused me to create a new one basically from memory. There was also a credit issue in not knowing the APR wasn't going to be what we were told. It was said that they couldn't do that until they were actually submitted, but then that information should have been given to us beforehand. As for finance, Kelly Cerentano was extremely helpful, answering multiple calls and being willing to bring material out to the showroom as we are high-risk COVID. More
by maxgarrison
Employees Worked With
Kelly Cerentano – details in note above., Omid Nazari
November 05, 2020
My experience with this dealership was genuinely upsetting. My husband and I went through the process of getting pre approved for a loan and also negotiating my trade in value and the price for the upsetting. My husband and I went through the process of getting pre approved for a loan and also negotiating my trade in value and the price for the vehicle. After that, we called and set up a time with the salesman to finalize the paperwork for the following day. On the day we are supposed to finalize everything, I received a phone call stating that the vehicle has been sold. "The salesmen's response was, "It goes like that sometimes, and we get upset too when that happens." They made it sound like everything was good to go, and did not disclose that this deal could still be sold before we got there. To me, that is not good business, and that's not what I was expecting from this dealership. They will NOT be getting our business after that. More
by Kelsey Hardy
Employees Worked With
Tony Robinson
