
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I really like the service at this dealership - always very friendly, keeps you informed, eager to help. Obviously, work is always done right the first time. very friendly, keeps you informed, eager to help. Obviously, work is always done right the first time. More
Very friendly, need more attention to detail re: customer experience with car, it wasn't prepared when I took delivery. My experience saw focus on sale. Office process needs work there were multiple mistakes experience with car, it wasn't prepared when I took delivery. My experience saw focus on sale. Office process needs work there were multiple mistakes, one matching car to price while texting with office, and a couple of offer sheets had to be fixed. Bottom line, they had best selection and a price that I was happy with! More
I believe my car was completed accordingly. However, when I called to check on the status, the gentleman that answered wouldn't tell me and said someone would call me back. No one ever called. Also, I am not I called to check on the status, the gentleman that answered wouldn't tell me and said someone would call me back. No one ever called. Also, I am not sure if the inside was cleaned according to COVID-19 protocol. More
Very well run operation and efficient in communication. Appreciated the email communication and text with options that could be considered for additional service work and future work Appreciated the email communication and text with options that could be considered for additional service work and future work More
It is always so nice to work with Reed Hyundai. Brandon Shaw is very helpful and the transaction always feels like buying from a friend rather than a business. Shaw is very helpful and the transaction always feels like buying from a friend rather than a business. More
Professional, efficient and thorough. I always get the first appointment of the day in order to assure that the technician gets to my car right away. Always works, as it did this time. The service rep was first appointment of the day in order to assure that the technician gets to my car right away. Always works, as it did this time. The service rep was polite and efficient. One thing I've noticed with other service departments at other dealers in the past is that they never get the tire pressure right. That's a small but important detail. In this case, the tire pressure was perfect. More
Very thorough, patient, and willing to help with anything I needed! The deals were amazing and I never felt rushed into anything. Everyone here was very kind and I enjoyed my experience from first walk in, a I needed! The deals were amazing and I never felt rushed into anything. Everyone here was very kind and I enjoyed my experience from first walk in, all the way through. Thank you guys! More
Although I was sad there were no longer donuts on the waiting room, Reed as usual did a great job servicing my car. My Service Advisor (Joseph Dean) was friendly and straightforward and I was in and out waiting room, Reed as usual did a great job servicing my car. My Service Advisor (Joseph Dean) was friendly and straightforward and I was in and out in about an hour. Great job! More