Kansas City Hyundai | Page 27

Isaiah was excellent in every way. Thoroughly answered and explained every question, helped me weigh all options, and saw to every detail. No cliched or stereotypical "Salesman." Painlessl experience and and explained every question, helped me weigh all options, and saw to every detail. No cliched or stereotypical "Salesman." Painlessl experience and a good deal of fun. More

Helpful customer reps, and very friendly. Indivduals . Very Spacious area to wait while your vehicle is being worked on. Customer service personnel keeps you informed on the progress of your vehicle. Very Spacious area to wait while your vehicle is being worked on. Customer service personnel keeps you informed on the progress of your vehicle. More

Purchasing my first car, it went really smoothly with the help of Sergio. I didn’t feel pressured about insurance and the price and anything while test driving the car. help of Sergio. I didn’t feel pressured about insurance and the price and anything while test driving the car. More

My sonata started to use 1 qt of oil every 500 miles,car had 80,000 miles,I was told it would cost $7000 to fix, no warranty on the bad engine that Hyundai installed from factory with defective head asse had 80,000 miles,I was told it would cost $7000 to fix, no warranty on the bad engine that Hyundai installed from factory with defective head assembly. You people suck and will never buy or recommend your products again! More

Service was Outstanding,The Service Rep. Was VERY GOOD (Felix) everything was taken care of,the price was Good and I was out within the hour..Thank You (Felix) everything was taken care of,the price was Good and I was out within the hour..Thank You More

I visited Reed Hyundai to purchase a used Santa Fe. Hailey was extremely help in keeping me updated on what cars were available for purchase that met our needs, and Isaiah did a nice job helping with t Hailey was extremely help in keeping me updated on what cars were available for purchase that met our needs, and Isaiah did a nice job helping with the actual viewing and purchasing of the vehicle More

Appreciate the limited manager back and forth negotiations .Didn't have to deal with high pressure sales. Will give referrals in the future. Thanks again negotiations .Didn't have to deal with high pressure sales. Will give referrals in the future. Thanks again More

Everyone very nice and pleasant. Smiles and helpful.The Everyone very nice and pleasant. Smiles and helpful. The older gentleman out in the garage was very sweet and showed me where everything was... Th Everyone very nice and pleasant. Smiles and helpful. The older gentleman out in the garage was very sweet and showed me where everything was... The checkout guy was friendly. More

I had two tasks scheduled for my car, a oil change and tire air pressure check and rotation. The paperwork I received showed the air pressure was set at 35 lbs, The air pressure displayed in the in car ai tire air pressure check and rotation. The paperwork I received showed the air pressure was set at 35 lbs, The air pressure displayed in the in car air pressure system showed 31 lbs for 3 tires and 32 for the other. I checked them myself they checked to be 32. I'm wondering if they were actually checked at the dealership. More

This was my first time getting maintenance at Reed. I was given a 1 hour estimate for work upon checking in. (Oil change & tire rotation.) After about 2.3 hours, I walked to the counter and was told about a given a 1 hour estimate for work upon checking in. (Oil change & tire rotation.) After about 2.3 hours, I walked to the counter and was told about a recall which they were finishing up. That's fine, but I would have liked to have an accurate initial estimate or notification about additional work. I tried to check in via the text line, but received no reply after 20 minutes so I went to the counter. Service employees were standing at the counter, but when I asked for help, they said they didn't know what was going on and I'd have to wait until someone else returned. They left. I met Felix about a minute later. Felix was very helpful and sent me on my errand with Art, who was kind and interesting. I suppose my two points of frustration were with communication and clarity about which employees were there to help customers and which weren't. More