Kansas City Hyundai

My parents mentioned they were in the market for a new car while I was visiting from out of town, so I suggested we go look while I was there. I've purchased new cars several times now, and they haven't, car while I was visiting from out of town, so I suggested we go look while I was there. I've purchased new cars several times now, and they haven't, so I thought I could help shield them from any pushy sales and finance people. When we visited Shawnee Mission Hyundai, Bob Wright was our sales person, and he ended up being the nicest, most professional, and non-pushy car salesperson I've ever worked with. He was also extremely knowledgeable about all the features of the cars, which was refreshing. (In the past at other dealerships, I've known more about features than the salesperson, which is ridiculous.) My parents weren't sure which model or trim package they were interested in, and Bob was very patient with explaining the differences and benefits of each. Also, my father has difficulty walking distances, so Bob drove all the different cars and colors we were considering (there were several) up to the front so my Dad didn't have to walk all over the lot. When we finally picked out a car, Bob made sure we were able to finish the paperwork process even though it was after closing time, as I wanted to be present during the signing of everything (I was leaving town soon). To get the color we wanted, he even personally drove to another dealer to pick up a car in that color. Last but not least, my parents had been driving the same car for over 10 years (a very basic model), and they're older, so all the gadgets and buttons on the inside of the Sonata were a little foreign to them (XM, Bluetooth, etc.). Bob took the time to review, step-by-step, all the features and buttons that you and I wouldn't think twice about how to use - again, extremely friendly and patient throughout the whole process. He even showed them how to properly install their 2 car seats in the backseat for the grandkids (using the child seat tethers). All in all, I recommend this dealership, but I especially recommend you ask for Bob Wright when you get there! More

I purchased my new car approximately 2 years ago. Due to the fact that I had been driving company cars for 10+ years, this was truly my first real car purchase as a sole purchaser. As a result, I was prett the fact that I had been driving company cars for 10+ years, this was truly my first real car purchase as a sole purchaser. As a result, I was pretty nervous and maybe a little defensive about the possibility of being "taken advantage of". My experience was anything but that. I was impressed by Bob's professionalism and just how enjoyable the whole process was. I was allowed to take the car, which I ended up purchasing, home for the evening to drive overnight. This gave me a better feel for the car than just a standard test drive. The customer service didn't stop at the purchase. Whenever I've stopped in at the dealership, for service or for a simple question, they always make me feel comfortable and welcome. I always recommend Bob and Shawnee Mission Hyundai whenever anyone is in the market for a new car. Bob is honest and treats his clients with integrity and respect! I will definitely look at SM Hyundai when I am ready to purchase again! More

my experience with this dealership is the worst one I ever had in my life. First they give you a sheet explaining what type of loan you qualify for but at the end what they offer you is not even close to ever had in my life. First they give you a sheet explaining what type of loan you qualify for but at the end what they offer you is not even close to what they had offered in the beginning. This is not even the worst part about this dealership,the worst part is when they started asking me to put money down. I refused to put any money down and decided to cancel everything and just get my old car back. When they gave me my car, I notice my car felt a little weird, but it wasn't until I tryed to use my reverse that I noticed that my velocities were off. Now I can't even drive my original car, and I'm sure this is going to be expensive to repair. I tryed calling the dealership back but they keep sending us to voicemail. I can't understand how a dealership can do this to their costumers if you can avoid going to this dealership please do. If not just make sure you are ok with the final contract and do not leave your trade-in on their hands until you are sure you are buying a new car. I would also like to add that their front desk ladies are rude to costumers. More

outstanding service and the best price in town! I have recommended 3 friends to this dealership and they have all recieved the same service I did. recommended 3 friends to this dealership and they have all recieved the same service I did. More