Kansas City Hyundai

The sales people are not pushy in anyway. I did not feel like I was getting a bad deal. I also felt like the sales people were honest with me. I enjoyed the overall atmosphere of the sales department. I was like I was getting a bad deal. I also felt like the sales people were honest with me. I enjoyed the overall atmosphere of the sales department. I was given exactly what I was told I would be given. More

Scott was very focused on servicing my needs, understanding what I was looking for, and was very friendly and attentive when responding to my internet inquiry and emails. He promised to do all he understanding what I was looking for, and was very friendly and attentive when responding to my internet inquiry and emails. He promised to do all he could to give me a simple, honest, and hassle free car buying experience and help me meet my goal of making a buy within my budget. I have to say that he lived up to his promise! More

We had a great experience with Shawnee Mission Hyundai from the beginning. We originally found our car on line and test drove the car less than 24 hours from our original inquiry. The salesman, Patrick D from the beginning. We originally found our car on line and test drove the car less than 24 hours from our original inquiry. The salesman, Patrick Duffer was very personable and helpful. The whole sales team, including the management was helpful in getting us the best deal possible! The day we purchased our car, it was so easy! All the paperwork, financing, and trade-in was done in less than an hour! We are so pleased with our new used car purchase! Thanks for everything! More

Bob Wright was very friendly, and fast. I appreciate that he did not waste a lot of my time. Upon arrival of my second visit, Bob was with another customer so Criss Castle took the time to answer my qu that he did not waste a lot of my time. Upon arrival of my second visit, Bob was with another customer so Criss Castle took the time to answer my questions and show me some additional cars. I had also been shopping with McArthy Hyundai in Olathe. Unfortunately, they told me that the car I wanted did not exist, they could not find it in the color and options that I wanted. So I was very pleased that Bob Wright and the team at Shawnee Mission Hyundai were able to find what I wanted. I am very pleased with their customer service, and they delivered a FANTASTIC car to me!!! More

Rebecca was just WONDERFUL to deal with. Because my van wasn't even running, she drove all the way to Olathe to pick me up!! She even managed to get me a better deal than I was expecting. The whole office wasn't even running, she drove all the way to Olathe to pick me up!! She even managed to get me a better deal than I was expecting. The whole office is like a family and were so comfortable to be around!! I can't say enough good things about the whole experience; needless to say, I will be returning to Rebecca and Shawnee Mission Hyundai for any future cars!! More

We went to the dealership for a test drive and ended up buying a new car. Carolina was very knowledgable, friendly and helpful. She explained all the features of the car, took us for a test drive, explai buying a new car. Carolina was very knowledgable, friendly and helpful. She explained all the features of the car, took us for a test drive, explained the extended service plans, showed us the service area and answered all of our questions. We put down a deposit for the Elantra Limited in red. Carolina told us she would call the following Wednesday with an update on how long it might take. True to her word she called on the following Wednesday and each Wednesday for the three weeks that it took for our car to arrive. She had the car ready to go when we arrived and the buying experience was painless. Thank you Carolina for such a great experience and for our new Elantra. More

I recently stumbled upon Shawnee Mission Hyundai with the thought to just look at used cars but believed I would never be able to purchase one on my own since I have no credit, being only 20 years old. After thought to just look at used cars but believed I would never be able to purchase one on my own since I have no credit, being only 20 years old. After falling in love with a 2011 Hyundai Sonata, Scott went ahead and said we would give my application a try. Sure enough, Scott and the guys made it happen. I was truley in shock. After being rejected at other car dealerships in the area, I was amazed that I was able to drive away that day in such a beautiful car. I highley recommend Scott to anyone who is looking to purchase a car. He is funny and down to earth and makes buying a car seem so easy! More

I went looking for a vehicle for my 19 year old daughter and encountered Rebecca after viewing a 2011 Sonata on the company website. She introduced herself to me and my daughter when we arrived and welcome and encountered Rebecca after viewing a 2011 Sonata on the company website. She introduced herself to me and my daughter when we arrived and welcomed us into the showroom. We were interested in test driving the car after having visited another lot to test drive a Camry, Malibu, Impala, and Fusion. My daughter was instantly drawn to the body style and interior features on the car while I had been drawn to the car's gas mileage, safety rating, quality measures and price vs. the other cars we had driven. Rebecca arranged for a test drive and we asked her to come along and tell us about the features of the vehicle. I was a little blunt and asked her why I should buy this car over the Camry we had just driven and she smiled and proceeded to just tell us the features of the vehicle. I ask her several questions about the car and it's specs and she never missed a beat in terms of product knowledge. I was impressed with her warmth, sincerity, and belief in the product she was representing and never once felt like we were being pushed to buy the car. Our entire experience with her and the others at this dealership was positive. I had spent weeks researching prices, models, consumer ratings and when we determined that this was the car we wanted she had the car prepared and delivered just as she had promised. We really enjoyed the process and none of our experience had the negatives that are often a part of the used car business. In addition, we had interactions with Jon and Sam that were pleasant and they too made use feel great about the purchase of the vehicle. I was impressed with their product knowledge and customer service and would recommend them and this dealership to anyone purchasing a car. More

I stopped by the dealership this morning 5-11-11, after I noticed my low tire pressure light was on. It was starting to rain so I thought I would stop there and see if they would check my tire pressure. Wh noticed my low tire pressure light was on. It was starting to rain so I thought I would stop there and see if they would check my tire pressure. When I pulled in, about 6:40 am, I was promptly contacted by someone in the service department who immediately began assisting me. However, when we entered the service office he spent the time to start a service order and was told to wait in the waiting area. After about 10 minutes and seeing two mechanics walking around talking about their activties from the previous evening I walked to the garage area where I saw my car sitting there, no one near it. Already late for work and being totally exasperated about non service I asked for my car back. After it was pulled around I asked one of the attendants when the shop opened to which he responded 7:00 am. No one told me this when I entered or I would have immediately left. I drove down the street to the Phillips station where I aired up my tire and went to work. This is just another instance that I felt as if the customer service at your business fell short. I simply asked for my tires to be checked. I assume if I would have waited for this to happen I would have been at least an hour late for work after paying who knows how much. If I would have stopped at a tire shop they, as I have in the past, I would have been provided the courtesy of immediate help and at no charge, for air. I dread the next time I have to bring my car in as I do not trust that the work done there is up to par. However, I have prepaid for much of my service which unfortunately ties me to your dealership. I just hope you will take a look at the protocol of your service department and consider how customer service can be improved so customers like me are not treated without regard for the situation and that sometimes it is simple just to check the air in the tires. More

I had been looking for a Sonata for a few months, and my state did not have the model or colors i wanted. I found Shawnee Mission Hyundai online and they had the car I wanted! Carolina Shirley and Michael B state did not have the model or colors i wanted. I found Shawnee Mission Hyundai online and they had the car I wanted! Carolina Shirley and Michael Ball were so friendly and helpful, they were great! More