Kansas City Hyundai

The staff was knowledgeable and friendly. Carolina did an excellent job building our confidence in the Hyundai line of cars. She is someone that we will do business with in the future as she was always there excellent job building our confidence in the Hyundai line of cars. She is someone that we will do business with in the future as she was always there for any questions we had. It was a great car buying experience. More

I recently purchased a 2011 Hyundai Genesis Coupe 3.8 Track. The experience I had with the Bob, Criss and Mike was unparalled to other dealerships that I was working with. These guys went above and bey Track. The experience I had with the Bob, Criss and Mike was unparalled to other dealerships that I was working with. These guys went above and beyond what I expected and made purchasing a new vehicle very easy. I identified the model, color, transmision type and options that I wanted in the vehicle. They came back with positive results in about 24 hours and the vehicle was delivered within 72 hours. These guys really care about making consumers happy as identified by negotiating the final price. I genuinely feel bad because they took a pretty substantial loss in this deal just so that I would be happy and satisfied. Although I'm in the military and not stationed in Kansas I would definitely continue to do business with Shawnee Mission Hyundai and recommend them to all my friends who do live in this area. Their customer service, professionalism and dedication speak volumes and it was an enjoyable experience working with Bob, Criss and Michael. More

Matthew and the dealership were very helpful and easy to work with when we came in looking to lower our payment and purchase a smaller car. We had little trouble in coming to an agreement that we both thou work with when we came in looking to lower our payment and purchase a smaller car. We had little trouble in coming to an agreement that we both thought was fair. They did a great job in having the car ready for us when we picked up. More

Went very smooth....in and out in just a few hours! The people there were very friendly and I love the car! Would recommend to others. people there were very friendly and I love the car! Would recommend to others. More

Mathew is a wonderful professional who flawlessly answered all questions and left us with many options for our purchase. He is friendly, knowledgeable and respectful and I would recommend him to anyb answered all questions and left us with many options for our purchase. He is friendly, knowledgeable and respectful and I would recommend him to anybody. More

Excellent selection of cars, all in very good condition. Laid back atmosphere, low pressure and willing to negotiate price. Staff stayed after closing hours to complete the sale. Recommend highly. Laid back atmosphere, low pressure and willing to negotiate price. Staff stayed after closing hours to complete the sale. Recommend highly. More

Easiest car buying experiance ever. The whole staff is very laid back and easy to work with. Matthew was very professional and was very knowledgeable about there cars. I came in wanting to purchase a car very laid back and easy to work with. Matthew was very professional and was very knowledgeable about there cars. I came in wanting to purchase a car but after he showed me all the diffferent ways of owning a car I ended up getting a incredible lease on a new sonata. Will defiantly recommend to others. R O More

My experience with Shawnee Hyundai was interesting. While everyone @ the dealership is very friendly and helpful, the situation in which I found myself was less than desirable. I purchased a toyota camry fro everyone @ the dealership is very friendly and helpful, the situation in which I found myself was less than desirable. I purchased a toyota camry from the used car dept on a Thursday and they gave me a loaner car to use while the car went through service. The windshield had to be replaced as well as a few other minor details. I never got to test drive the car prior to purchasing it, which I was fine with as long as I had the option to return it within a specified time if anything was determined to be wrong with it. All of this was fine. I waited over 2 weeks to get the keys for the camry because they sold me a vehicle that was not theirs to sell. Apparently the financing was taking so long because they were waiting on the previous owner to get approved for their new vehicle. But yet they sold me the car anyways not knowing whether this would go through. So I waited...very impatiently I might add...and with every right to be. After all I purchased a toyota camry...and while the loaner was very clean and nice, it is not the vehicle I purchased. I don't know how long they expected me to drive around the loaner and keep my mouth shut. I did not. I called repeatedly for updates...since noone called me. And then I was told that now we were waiting for the windshield to come in. How convenient. If you were so sure that this whole thing would work out enough to sell this car, then why wasn't the windshield ordered a week ago? Hmmmm... scott thouvennell and sam the finance manager are very nice guys and were very helpful throughout but they mustve had me confused with some gullible individual there for a minute. You take my money (down payment) and don't produce a car? In what universe is that ok? I asked scott for complimentary tint on the camry since I had to wait so long for it and he acted like I was making a joke. I was entirely serious and sam finally agreed to get that done for me. Which I think I was more than entitled to. I have my camry with the tint on which the tinting company did an excellent job. I am satisfied to that end. The total experience though was not the best customer service I've had. I would recommend them to others only because I feel like they bit off more than they could chew trying to sell that camry and then tried to back peddle and fix it. Which they did. So overall they got the job done I just wish it hadn't taken so long. More

I liked how personable our salesman was. He was easy to work with, and knew or could find out answers to our questions. He went out of his way after the sale to make sure we were able to return the rental work with, and knew or could find out answers to our questions. He went out of his way after the sale to make sure we were able to return the rental vehicle we were driving. More

Bob and the entire support staff were all super helpful and friendly. They got me the exact car that I wanted at a great price. They communicated with me on everything that was happening and really made it and friendly. They got me the exact car that I wanted at a great price. They communicated with me on everything that was happening and really made it easy for me to buy my first new car. These people love their job which is made obvious by how good they are at it. More