Kansas City Hyundai

we dropped our car off at 8:30AM with an appointment for an oil change and tire rotation it took you crappy service department 6 1/2 later to finish up the car and ontop of that they broke a struat on the c an oil change and tire rotation it took you crappy service department 6 1/2 later to finish up the car and ontop of that they broke a struat on the car. You have they worst service department i have ever dealt with they are rude and do not tell the truth when you call in for an up date I will never bring any of my cars back to your dealer ship again. Nor will I ever by another Hyundai product. When I called to find out why it was taking so long twice your service people hung up on me. Reed Hyundai is the worst dealership I have ever done business with. More

This dealership has worked great with me on my 2017 Hyundai Elantra. Their service is great &fast . Thank you so much in helping me with my problems Hyundai Elantra. Their service is great &fast . Thank you so much in helping me with my problems More

Service department was easy to work with and kept me informed on the status of my vehicle. Easy check in/checkout process. Will use again if needed. informed on the status of my vehicle. Easy check in/checkout process. Will use again if needed. More

Very disappointed... I was sent several emails from informing me thata my car needing to be serviced for a tune up, factory recall and oil change... i also added a a/c recharge as well.. The appointmen informing me thata my car needing to be serviced for a tune up, factory recall and oil change... i also added a a/c recharge as well.. The appointment was scheduled a little over a week in advance. Only to arrive and be told that only an oil chage and recall could be done... my time is valuable and Reed Hyundai didnt acknowledge this... im currently looking to trade this vehicle or find another dealership to service it... More

The crew was friendly & professional that I met & that were going to look at my vehicle. I was told it would be about an hour before they could get to my vehicle. A bit of a nuisance, but not a huge d were going to look at my vehicle. I was told it would be about an hour before they could get to my vehicle. A bit of a nuisance, but not a huge deal. i just went to look at the current vehicle inventory. I got done looking at cars & went to sit in the waiting area. After sitting there for 20 minutes of more, I got up to go ask for an ETA for my car to be ready. They saw me coming & let me know the vehicle was ready. I have no idea how long it had been ready or how long I would’ve been left to sit there. Seems like they should’ve called or texted me to let me know my vehicle was done. Or make an announcement for me to return to the service department? Lastly... on my feedback sheet, there was a box checked that a fluid level was a concern but there was no indication which fluid it was. Kind of defeats the purpose. More

My concern was that the oil change took almost 2 hours. There were 3 other customers come in after me and those 3 left before me. There were 3 other customers come in after me and those 3 left before me. More

Professional, courteous, likable, knowledgeable, and for me maybe most important did not exhibit any high sales pressure. Also did a good job of listening and trying to understand what our needs were. me maybe most important did not exhibit any high sales pressure. Also did a good job of listening and trying to understand what our needs were. More

My wife & I each brought our 2 Hyundai cars in for Oil Changes at the same time. Everything went well. The advisor Joseph was very accommodating to us. We enjoyed sitting in the Wait Room chatting while t Changes at the same time. Everything went well. The advisor Joseph was very accommodating to us. We enjoyed sitting in the Wait Room chatting while the work was done. I've been coming here several years, since I bought my new Sonata here, and have always thought we rcvd the expert care we needed on our cars. We've enjoyed our Accent & Sonata very much. More

Service was slow, inattentive and unsatisfactory. They weren't busy and my appointment was routine and scheduled but took twice as long as quoted. The no frills waiting area and little to no communicati weren't busy and my appointment was routine and scheduled but took twice as long as quoted. The no frills waiting area and little to no communication was not what I was expecting. I am now wishing I hadn't purchased the service agreement. I was keenly disappointed in the Customer Service and overall experience with my first service visit on my new car. Missing my Toyota service experience. More

Words can’t describe the happiness I feel at Reed Hyundia! Jordan is the best and so are the mechanics that work on my vehicle. I felt the same when I purchased my Buick from Reed Buick in the Northl Hyundia! Jordan is the best and so are the mechanics that work on my vehicle. I felt the same when I purchased my Buick from Reed Buick in the Northland. Matter of fact, Mike still sends me a Birthday Card. See you in 3 weeks! 😂 More