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Kansas City Hyundai

Merriam, KS

3.9
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,548 reviews

June 03, 2013

I had been debating a new car and had four different types in mind researching each one so when I came into the Shawnee Mission Hyundai dealership that day not really sure if I was ready to purchase Da More

by sondrawaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Burris
Jun 10, 2013 -

Kansas City Hyundai responded

Sondra, Congratulations on your new Sonata! We are so pleased that after researching so many models you decided to go with a Hyundai. Both Dave Burris and Chris Miller are wonderful to work with and we are glad you thought so too:). Thank you for taking the time to leave your feedback about Shawnee Mission Hyundai so others can read about your experience here. We hope to see you around when it is time for your first oil change. Sincerely, Shawnee Mission Hyundai

May 29, 2013

Salomen was a delight to work with. Called as promised to make an appointment to show me a car. Ended up driving my new car to my home due to a problem with the original car. Very friendly and worked har More

by arlenebowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salomen Williams
Jun 10, 2013 -

Kansas City Hyundai responded

Arlene, Thank you for taking the time to give us your feedback. Salomen is a joy to have on our staff and it is really our pleasure to have him on our team! It sounds like you enjoyed him as much as we do! We hope you love your new Hyundai and send lots of friends and family to Salomen so they can have the same wonderful experience that you did! Congratulations and thank you for doing business with us here at Shawnee Mission Hyundai! Sincerely, Shawnee Mission Hyundai

May 29, 2013

I arrived at the dealership knowing I wanted a Sonata Hybrid. In fact I already had a deal in place at another dealership and just wanted to take a look at a color that the other dealer didn't have in s More

by kpowell28276
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Frazier
Jun 10, 2013 -

Kansas City Hyundai responded

Keith, Congratulations on your new Sonata Hybrid! We are so glad that we had the color in stock that you wanted to see. We are even happier that you ended up checking us out on DealerRater and then coming in to see us and buying here at Shawnee Mission Hyundai. Your review is a huge compliment and it means a lot when people mention how seriously we take customer service. Henry Frazier and Michael Ball are not only great at what they do, and give great customer service, but they make the whole experience fun. We like to put those dreaded visits to a dealership in the past and show people that buying themselves a new car can be an awesome and enjoyable time. Thank you for taking the time to tell others! Oh and 50mpg...Sweet!!! Sincerely, Shawnee Mission Hyundai

May 24, 2013

Excellent experience from start to finish! I came to the dealership having a good idea of the car I wanted, was greeted by Rico and he proceeded to show me all available options on the lot. He also said if More

by debbie0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2013 -

Kansas City Hyundai responded

These awesome reviews never get old! We genuinely appriciate every single one. Thank you for taking the time to tell others how wonderful Michael Ball and Rico Clayton are. Both of these guys give incredible customer service and help make our team here at Shawnee Mission Hyundai the best! Rico is honest and no high pressure while Michael will always take the time to go over every single financing option to make sure the customer gets to make a very informed choice when choosing how they want to pay for their Hyundai. We hope you love your new Sonata! I wonder if you will see someone else on the road and think 'Is that my old Sonata'? If so, I am sure they will enjoy their 'New' Sonata too! Thanks again! Sincerely, Shawnee Mission Hyundai

May 23, 2013

Devin is the "greatest salesman ever". He is very attentive to the customer needs. Devin has made me a raving fan of Shawnee Mission Hyundai. More

by lewislowry54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2013 -

Kansas City Hyundai responded

We love your review! For those that read this, Devin Beavers has 'Greatest Salesman Ever' on his business cards. He wrote it on the order form as a joke (he is really awesome so not really a joke:) expecting that someone would catch it and change it to the normal 'Sales Consultan' title. We didn't catch it and Devin ended up with 1000 business cards that say: Devin Beavers 'Greatest Salesman Ever'! We love it and I think he may even keep that title the next time he orders cards. Congratulations on your new Hyundai and a 'Raving fan of Shawnee Mission Hyundai' is exactly what we are going for! Thanks for the feedback! Sincerely, Shawnee Mission Hyundai

May 23, 2013

Our whole Experience at Shawnee Mission Hyundai was a great experience. Henry is our main man and even came in on his day off to help us with our process. The rest of the team was very helpful and got us More

by JDBoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Frazier, Dion Monroe, Patrick Duffer
May 30, 2013 -

Kansas City Hyundai responded

Henry makes buying a Hyundai fun right?! Thanks for taking the time to leave your feedback. Henry is our main man too! We love that guy! We hope you are enjoying your new car from Shawnee Mission Hyundai and will give us a chance to impress you with our service department when it is time for your first oil change. We just got a new Starbucks coffee machine for our customers, so come on in and have a cup on us!! Sincerely, Shawnee Mission Hyundai

May 22, 2013

We recently purchased our second new Hyundai in the last 15 months at Shawnee Mission Hyundai. Dave was great to work with. He was knowledgeable, friendly, flexible, and respectful. He was very patient with More

by pqamyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Burris
May 24, 2013 -

Kansas City Hyundai responded

Congratulations on your new Hyundai! That is awesome that this is your second one in 15 months!!! Dave Burris is a real star and so wonderful with customer service we are thrilled you had the usual 'Dave Experience':). Thank you for taking the time to write a review and give us such positive feedback! Sincerely, Shawnee Mission Hyundai

May 20, 2013

Total experience with Rico Clayton and entire staff at Shawnee Mission Hyundai was very good. I had been shopping and test driving several different makes from several different dealerships. I stopped a More

by Marney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2013 -

Kansas City Hyundai responded

Thank you so much for taking the time to write such a detailed review about your experience here at Shawnee Mission Hyundai, and with Rico. We are thrilled that you ended up choosing a Hyundai and our dealership. Since you are in the Merriam area we hope you will come back for your service on your Elantra. If you come on Friday mornings we have donuts (as long as you get one before the staff eats them:). Congratulations on your new Elantra and thank you so much for your business! Sincerely, Shawnee Mission Hyundai

May 18, 2013

Devin waf friendly and sid not pressure me. The finance department is a different story. I Has to go through the high pressure extra sales pitch twice. It seemed like the finance guy was upset that I didn More

by dlwolfo
Customer Service
Recommend Dealer
Yes
May 30, 2013 -

Kansas City Hyundai responded

Thanks for sharing your feedback! We are thrilled that you had a wonderful experience with Devin. We are sorry that the finance department was not that same warm fuzzy feeling experience but something that was high pressure. We also apologize that you felt that the finance person seemed upset. No excuses, we are just sorry. That is not how we want our customers to feel and we have passed your feedback on to our finance director and we will make an effort to make sure the experience between sales and finance is that same easy no pressure process. We hope you love your Azera and hope to impress you with our service department when it is time for your first oil change. We just got a new Starbucks coffee machine for our customers today!! Come in and have a cup of Starbucks on us!! Sincerely, Shawnee Mission Hyundai

May 17, 2013

Gary was very patient and helpful, didn't rush us at all. He had great insight and good information about the vehicles we looked at. We really appreciated that he wasn't pushy and genuinely seemed to More

by pookeyst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jaklevich
May 17, 2013 -

Kansas City Hyundai responded

Congratulations on your new Hyundai and thank you so much for taking the time to give us your feedback! Gary is a great representative of Shawnee Mission Hyundai's laid back style. We are glad you enjoyed the process that so many other consumers dread. Have a great weekend! Shawnee Mission Hyundai

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