Kansas City Hyundai

I had an appointment at 1215pm to have a tire looked at. An hour later my car is going up on the lift for a look. No mention from service center staff that they are backed up, running slow, far behind. Anot An hour later my car is going up on the lift for a look. No mention from service center staff that they are backed up, running slow, far behind. Another hour passes and my car is finished- Service associate hollers across the room that it’s ready. Two hours to have a tire checked. Two hours of work I missed, money I lost. I could have rescheduled. More

Prompt and thorough service, friendly staff who worked hard to keep several service appointments moving smoothly and they were able to handle a recall on the spot. hard to keep several service appointments moving smoothly and they were able to handle a recall on the spot. More

Felix Moreno was awesome! He made sure I got my car in the shop at my appointment time & provided courtesy service to give me a ride home until my vehicle was ready the shop at my appointment time & provided courtesy service to give me a ride home until my vehicle was ready More

They didn't complete all tasks requested. I was told next to make sure it's a primary reason. No offer to take my car back and have the work done. next to make sure it's a primary reason. No offer to take my car back and have the work done. More

Love my new Tucson! Super helpful sales team. I worked with Omid and Liam . They really were helpful and made the experience fun. I would recommend shopping here. with Omid and Liam . They really were helpful and made the experience fun. I would recommend shopping here. More

They were quick and checked out the vehicle thoroughly so at least I know the vehicle is in perfect condition. Unfortunately, nothing was found so at the suggestion of the check in man I am using my vehicle at least I know the vehicle is in perfect condition. Unfortunately, nothing was found so at the suggestion of the check in man I am using my vehicle in the sport driving method so I can get more fuel. It helps a little. Anyways, everyone was very nice and it was a very pleasant experience. Also, a special thanks to Joseph for having me come in immediately to get it looked at instead of waiting a month for an appointment. At least I didn’t have to wait to find out the results. More

All smooth and quick. No issues. The team was courteous and friendly. They took care of the issue in less than an hour. I love how they tret me. and friendly. They took care of the issue in less than an hour. I love how they tret me. More

I took my car in for service. Went to waiting room. Nice clean area with coffee. They serviced my car in a very timely manner while we waited. Had a glitch in the computer but they attended to it. Seems may clean area with coffee. They serviced my car in a very timely manner while we waited. Had a glitch in the computer but they attended to it. Seems maybe we had some bugs (literally dead bugs) on the sensors. We drive this care almost exclusively on the highway. Cleaned them off at home and no more problems. More

Reed Hyundai was prompt and professional in regards to the service work they performed for me. My Hyundai equus is not serviced by most dealerships as they have stopped selling it in the US since 2016 an the service work they performed for me. My Hyundai equus is not serviced by most dealerships as they have stopped selling it in the US since 2016 and I am glad they continue to work on them. More

I brought my car in on Thursday for them to check out items that was wrong with it and I did not receive a call until Tuesday about what was wrong with it and they said it was going to have to keep it se items that was wrong with it and I did not receive a call until Tuesday about what was wrong with it and they said it was going to have to keep it several more days before the parts came in for them to repair it and I asked him could I pick it up and bring it back the next day and they did allow me to pick my car up and keep her for a day. They gave me the initial problem on my car and they called back and said that it was something else and I said OK and they gave me a price so when I return my car for repairs the next day they kept it until Friday and the price that was quoted to me was not the price I had to pay but I paid it anyway because I need in my car and then they could not find my car or my keys and I had to wait roughly 20 minutes before they found my car More