
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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my new car Very happy with Sal and the way he did job. car was just the way I wanted it and when I was there to pick it up. Very happy with Sal and the way he did job. car was just the way I wanted it and when I was there to pick it up. More
First Class Transaction They located a hard-to-find car for us at another dealership and arranged a trade. The price negotiation was very straightforward, fair and reasonabl They located a hard-to-find car for us at another dealership and arranged a trade. The price negotiation was very straightforward, fair and reasonable. Everyone was great to work with; Dave Burris our salesman, Dennis the sales manager and the finance folks. No pressure or hard-sell tactics. It was a real pleasure to do business with these folks. We'll be back again when it's time to purchase a new Hyundai. More
Waited for 6 hours for my car to not even be looked at! I Made an appointment online for 6/27 for 11:30AM. Even set up a shuttle request to take me to work. Arrived there around 11:20 AM. Was told By Thomas I Made an appointment online for 6/27 for 11:30AM. Even set up a shuttle request to take me to work. Arrived there around 11:20 AM. Was told By Thomas Crotty that the shuttle service was already back up and he had already have 4 people waiting. The best option to find your own ride to work to make sure you are not late. I had my BOSS come pick me up. He told me they would look at the car right away and give me a call if I haven't heard from him by 5:00 PM give him a call because they close at 6:00pm. Around 4 30 pm I gave them a call. Was told that I would get a call back soon. ANother 35 min went by so I called time was (520 they were closing at 6) was informed that they did not have any updates for me. I decided to get a ride to the dealership and when I arrived they made me wait 25 min to inform me that MY CAR THAT WAS WITH THEM FOR 6 HOURS HAS NOT EVEN BEEN LOOKED AT. UNBELIEVABLE. DO not come here. I picked this place because how high rated this was I go 30 Miles OUT OF MY WAY to come here. Thanks guys More
Get it done These guys showed outstanding teamwork and dedication to ensure my wife and I felt good about the decision we made. There customer service was outstan These guys showed outstanding teamwork and dedication to ensure my wife and I felt good about the decision we made. There customer service was outstanding. More
Great It's was great took no time great prices and car was cleaned full tank of gas showed me around showed me how everything in car works hook my phone up It's was great took no time great prices and car was cleaned full tank of gas showed me around showed me how everything in car works hook my phone up More
Amazing! Thomas Crotty is the true MVP Thomas Crotty is the man, I will NOT go anywhere else for my car. From day 1. Thomas Crotty has taken care of me. I swear ask for this man and he will Thomas Crotty is the man, I will NOT go anywhere else for my car. From day 1. Thomas Crotty has taken care of me. I swear ask for this man and he will take care of you! He remembers my name and makes sure that I am taken care of! I will not trust anyone else or anywhere else this is my car shop! BEST DEALERSHIP IN THE WORLD. More
Great Customer Service I appreciate the honest help and recommendations of Sales and Service Staff. Based on my experience the past 3 years I Trust that I get the Best Sal I appreciate the honest help and recommendations of Sales and Service Staff. Based on my experience the past 3 years I Trust that I get the Best Sales and Service. More
Sammy is the Man Quick, easy and honest. Worked with me with no pressure and just the assistance I asked for. I would also say that the service has not changed after t Quick, easy and honest. Worked with me with no pressure and just the assistance I asked for. I would also say that the service has not changed after the sale as well. Just as responsive and positive. They should be commended!!!! More
great experience Bryan, Sheldon and Beggy made this a smooth and pleasant experience compared to our interactions with other dealerships in the past, mainly because th Bryan, Sheldon and Beggy made this a smooth and pleasant experience compared to our interactions with other dealerships in the past, mainly because they listened and were extremely responsive. More
Sammy Nasr is the Best! I was looking for a used Elantra and called the dealership and connected with Sammy. He went to work and found me the best car for what I wanted to sp I was looking for a used Elantra and called the dealership and connected with Sammy. He went to work and found me the best car for what I wanted to spend. Total pro: he emails, texts and calls immediately. I highly recommend Sammy and Shawnee Mission Hyundai. Mike More