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Kansas City Hyundai
Merriam, KS
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
March 27, 2019
Cruise Control Not Working Correctly Appointment was set up to check the cruise control in my 2016 Tucson. After enjoying a cup of coffee, approximately 30 minutes ;later I was advised t Appointment was set up to check the cruise control in my 2016 Tucson. After enjoying a cup of coffee, approximately 30 minutes ;later I was advised the cruise control switch was bad and needed to be replaced. An order was placed for the switch and the dealership will call me upon receipt. More
by WOODWARD5630
Verified CustomerEmployees Worked With
Andrew Cure
March 27, 2019
Too long for repair Took 7 days to repair my car. First 2 days it sat with nobody touching it. Then 2 days plus a weekend to get parts. Finally got it done a week later. Took 7 days to repair my car. First 2 days it sat with nobody touching it. Then 2 days plus a weekend to get parts. Finally got it done a week later. A total hassle dealing with enterprise as the dealership does not have loaner cars. Poor communication with me as I was promised calls to update the status. I had to call for status each day only to be told they haven’t got it looked at or that parts were on order. I had to pay for the comp/ collision insurance on the rental for 7 days to talking over $100. This was a warranty repair so I was out $100 for a defect in the car. More
by Shirts
Employees Worked With
Can’t remember
March 25, 2019
Excellent Delarship Experience I had a great experience purchasing a car at Reed Hyundai. I called and first spoke with Tony Robinson (salesman). I came in for a test drive of a 201 I had a great experience purchasing a car at Reed Hyundai. I called and first spoke with Tony Robinson (salesman). I came in for a test drive of a 2018 Hyundai Ioniq. The test drive went well and afterwards I spoke with John Nelson (sales manager). I had a great interaction with each of them and I let them know I wanted to have the weekend to think it over. John gave me an extraordinary price quote! I came back the next week and did another test drive. This time with Brandon Shaw (salesman). Had another great experience with him as well and decided I was ready to get the car. We sat down and the entire process was very smooth. I would recommend this dealership to anyone looking to purchase a car without feeling pressured by the sales team. Thank you all for a great experience! More
by ArthurS
Employees Worked With
Tony Robinson, John Nelson, Brianna Holloway, Brandon Shaw
March 25, 2019
Pre-owned Santa Fe engine repair Service replaced an engine part on my pre-owned Hyundai Santa Fe. Everything turned out great! It runs better than before. I'm very pleased with the Service replaced an engine part on my pre-owned Hyundai Santa Fe. Everything turned out great! It runs better than before. I'm very pleased with the quality of the work and help from my service advisor Gabriel. Thanks a bunch! More
by WADEHOLTKAMP
Employees Worked With
Gabriel
March 25, 2019
The best experience I’m just letting everyone know that I had a very good not good awesome experience with this dealership and can’t say anything bad about it everyone is I’m just letting everyone know that I had a very good not good awesome experience with this dealership and can’t say anything bad about it everyone is very friendly and polite just awesome and Mr Juanderful sales guy the best my wife and I were treated exceptional. More
by carlos915198084
Employees Worked With
Juan Alvarado
March 25, 2019
Best Experience--Thanks to New Ownership?? Everything worked the way it was supposed to. After having less than stellar experiences with the Previous Ownership, this experience stands out beca Everything worked the way it was supposed to. After having less than stellar experiences with the Previous Ownership, this experience stands out because they did what they said they would do in the time promised. Ernesto was especially good!!! Thanks and good luck to REED Hyundai!! More
by ADD
Employees Worked With
Ernesto
March 22, 2019
Moving to Texas with no AC Moving to Texas when I discovered my AC was not working. While I worked with the movers, my daughter took my car to the dealership Monday morning with Moving to Texas when I discovered my AC was not working. While I worked with the movers, my daughter took my car to the dealership Monday morning without an appointment hoping they could help us—they did!!! It was critical that I leave the next day. Great Service, great attitude- thank you, thank you! More
by STECKJ
Employees Worked With
Seng Thomas, Jason Gamble, Thomas Her
March 22, 2019
New tires and oil changed Everything was excellent and very quick service. Very courteous service manager and reviewed my needs on the car before I left. Claimed I need an air Everything was excellent and very quick service. Very courteous service manager and reviewed my needs on the car before I left. Claimed I need an air filter and a drive belt the next time I take it in. More
by MIKE.THEOBALD
Employees Worked With
Do not remember service manager's name.
March 07, 2019
Didn't feel comfortable I didn't feel comfortable dealing with Reed Hyundai. The environment was not as welcoming as others that I visited. Several employees walked passed me I didn't feel comfortable dealing with Reed Hyundai. The environment was not as welcoming as others that I visited. Several employees walked passed me and never smiled or said hello. A simple smile, hello or small talk goes a long way in making customers feel welcomed. I rather spend my money elsewhere. More
by LiveLife
Employees Worked With
Brandon Shaw
January 08, 2019
A bunch of crooks These guys are crooks. My son purchased a car from them and two days later it had issues. They claimed to fix it an two months later another issue. Ou These guys are crooks. My son purchased a car from them and two days later it had issues. They claimed to fix it an two months later another issue. Our mechanic fixed it and Shawnee mission hyndai said they would pay $300 of the $1600 bill. We have not seen a check and keep getting the run around when we ask about it. It still about two months with the car and now it is having the same issue Shawnee mission hyndai said they fixed and are unwilling to listen to our request. Contacting my lawyer in the morning to see what needs to be done. Stay away from these guys they are crooks, liars and thief's. More
by Deano
Employees Worked With
Gary
