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Kansas City Hyundai
Merriam, KS
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
April 15, 2019
The little things Serviceman offered me coffee and donuts but the parts guy carried off the last.They were not replenished during the hour I was there. After I left Serviceman offered me coffee and donuts but the parts guy carried off the last.They were not replenished during the hour I was there. After I left the dealership I discovered the old service sticker was still on my front windshield. Not a big deal but this is what separates the men from the boys. More
by GOETZLEW
Verified CustomerEmployees Worked With
Don’t remember reps name
April 13, 2019
Not what I expected I am somewhat disappointed by this last visit. We have a Tire and Wheel Warranty as well as a recently purchased Vehicle Extended Warranty. I just had I am somewhat disappointed by this last visit. We have a Tire and Wheel Warranty as well as a recently purchased Vehicle Extended Warranty. I just had the 45000 mile service completed including 4 new tires and an alignment for our 2014 Hyundai Azera. After this last service I noticed one of the wheels had some delamination on the wheel. Some of the other wheels have some curb rash also. I call In and was talking to Thomas who told me to bring the car in to have it looked at. When I arrived on the Service Drive,, Thomas indicated that he thought the curb rash would probably be covered, but we delamination probably would not. I waited around for him to make a call to find out what might be covered. He came back with a thumbs down and said nothing was covered. I asked about the factory warranty about the wheels. He didn’t seem to really know the guidelines of the warranty. He also didn’t seem interested in finding the answer. I was a service advisor for 17 years. I would never tell a customer I don’t know the answer without finding the answer or finding a solution to a problem. Needless to say I’m a little disappointed in this visit. I would like some guidelines as to what might or might not be covered with my wheels on our car. Hopefully somebody can give me that information. Normally I’m very happy with the service I receive with our Hyundai. This is an exception and I hope something can be resolved. Thanks This survey is asking me to select an employee that I worked with and will not let me continue without selecting one of them. I have not work with any of these as my sales person is no longer there. So I’m just gonna pick one so I can send the survey to you. Thank you More
by MJANDERSKC
Employees Worked With
Kent Rose
April 11, 2019
Fun purchase of Sonata Hybrid Having service done on our Santa Fe and noticed a nice Sonata Hybrid at the dealership. Asked a few questions, took a test drive, figured out what pr Having service done on our Santa Fe and noticed a nice Sonata Hybrid at the dealership. Asked a few questions, took a test drive, figured out what price and payment would be and bought it four days later. More
by COLIN
Employees Worked With
John Nelson, Rick Suppes
April 10, 2019
Problem this time Car serviced here since I bought it. This time oil leaked and had to take to local garage to tighten oil drain plug. Cost $10 Car serviced here since I bought it. This time oil leaked and had to take to local garage to tighten oil drain plug. Cost $10 More
by RSCHMITZ41
Employees Worked With
dont know
April 09, 2019
Excellent customer service I went in to have a converter arm replaced on my car and my customer service experience was amazing throughout the entire process. I even received a f I went in to have a converter arm replaced on my car and my customer service experience was amazing throughout the entire process. I even received a follow up call from the service member who helped me to ensure everything on my car was functioning properly. More
by NICKOLAS.BURTON
Employees Worked With
Thomas, Seng
April 09, 2019
My experience The customer service was excellent! However the person that serviced my car DID NOT re-set the panel-dashboard. It is still showing "negative" as far The customer service was excellent! However the person that serviced my car DID NOT re-set the panel-dashboard. It is still showing "negative" as far as when service is needed again. That happened the last time may car was serviced as well and I had to return to have it re-set. Guess the gentlemen just "forgets" to reset panel. Hopefully it wont mess up anything as the next time I'll be there will be with my next "service" appointment. More
by MARVAMOSLEY
Employees Worked With
Sorry I dont remember the gentlemans name, but he was GREAT! And the chocolate was a wonderful parting gift!
April 09, 2019
Vehicle Service Very professional and nice atmosphere! Definitely coming back to service both of my vehicles. Highly recommend and on scale of 1 to 5 rate it a 5! Very professional and nice atmosphere! Definitely coming back to service both of my vehicles. Highly recommend and on scale of 1 to 5 rate it a 5! More
by KENNETH.BOHN
Employees Worked With
Cant remember he's name but true professional
April 09, 2019
Could be better I took my car in for a tune up and oil change they called me and said severa lights where out i declined to fix them at that time when i picked up my I took my car in for a tune up and oil change they called me and said severa lights where out i declined to fix them at that time when i picked up my car none of my fluids were topped off and i asked for it to be washed that wasn’t done either and my car stayed overnight they had plenty time to make sure everything was done correctly and wasn’t, ALSO i had to wait 30 mins for my keys because no one knew where my car was. Very bad experience all together More
by REDMONDT2016
Employees Worked With
Service tech
April 08, 2019
Oil Change / Tire Rotation I knew I would have to wait for an oil change and a tire rotation but I didn't realize it would take 1 hour 45 minutes. Plus, I had to go up to the se I knew I would have to wait for an oil change and a tire rotation but I didn't realize it would take 1 hour 45 minutes. Plus, I had to go up to the service desk after this time frame and check on my car. When I looked out, it was finished but no one came to the waiting area to inform me. *Yes they knew I waiting because he came to ask me a question earlier. Other than that, everyone was friendly. More
by abt
Employees Worked With
Unsure
April 08, 2019
Great Service as always I always have my car serviced at Reed Hyundai. I know I can trust the attention to detail and recommendations on scheduled maintenance or other necess I always have my car serviced at Reed Hyundai. I know I can trust the attention to detail and recommendations on scheduled maintenance or other necessary repairs. I also appreciate the fact of noting for future repairs that are not due yet but to be mindful of the next service that other repairs may be needed at that time but not to worry about it this visit. No high pressure sales tactics. I like that. You know I will be back for sure. Thanks for caring and providing excellent service. More
by MJANDERSKC
Employees Worked With
Ernesto Arellan, Annette Vandenberg
