Kansas City Hyundai

Service department overbooked and they wanted to charge me $900 to fix a random error that occurred after a recall fix - for something I didn’t do or had no control over. Dustin was the only positive out o me $900 to fix a random error that occurred after a recall fix - for something I didn’t do or had no control over. Dustin was the only positive out of my whole experience and advocated for client satisfaction. More

This dealership is always helpful and willing to do the right thing for the customer. Everyone is very friendly! I highly recommend this dealership every time. right thing for the customer. Everyone is very friendly! I highly recommend this dealership every time. More

The dealer has been fair with me, especially pleased when they replaced my engine but the problem was not there before engine replace but now it is and after 5-hours didn’t know how to fix. So now I have to they replaced my engine but the problem was not there before engine replace but now it is and after 5-hours didn’t know how to fix. So now I have to bring it back and leave it so they can called tech support and hope they call her back More

Great service team. Communication is clear and concise. Like the courtesy check and recommended services with option to move forward or decline as needed. Friendly. Like the courtesy check and recommended services with option to move forward or decline as needed. Friendly. More

Dropped car off Saturday for an appointment at 12:00 on Monday with a ready time of 4:00pm Get there at 5:00 and service was not even started At least this time, the service writer didn’t lie about it ( Monday with a ready time of 4:00pm Get there at 5:00 and service was not even started At least this time, the service writer didn’t lie about it (thanks Jordan) More

Quick turn around while I waited. Appreciated that. Friendly staff and had a nice experience and the chocolate bars are a nice bonus,..something to look forward to. Friendly staff and had a nice experience and the chocolate bars are a nice bonus,..something to look forward to. More

I always have a good experience with Reed - from scheduling my appt through completion of work, everyone is courteous and thorough. My vehicle is always done exactly when they say, and there is a gr scheduling my appt through completion of work, everyone is courteous and thorough. My vehicle is always done exactly when they say, and there is a great mix of communication between email, text, and phone to ensure I know what's going on at all times. More

nothing to say at this time, was not given my car wash as promised although it was suppose to be part of the package I purchased. promised although it was suppose to be part of the package I purchased. More

Jordan, my service advisor was the BEST! In for an oil change and was going to wait on my car. She advised of wait time and offered shuttle to local shopping so I wouldn’t be bored waiting! Also, noted change and was going to wait on my car. She advised of wait time and offered shuttle to local shopping so I wouldn’t be bored waiting! Also, noted my contract has free tire rotation so she had them complete that too! Super friendly and upbeat. Even walked me out to my car to remove service tag from rear view mirror. Fantastic service! More