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Kansas City Hyundai

Merriam, KS

3.9
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,548 reviews

April 22, 2019

Great deal but sold something i didnt agree to buy Bought a car i believe under 20 miles but was sold a car with 1500 miles. Told 3 diffetent people and was told sign a paper to update information on More

by jacobmyth66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
May 09, 2019 -

Kansas City Hyundai responded

I am sorry to hear about your issue in purchasing your new vehicle and would like you to contact me so that I can find out more information about what happened to learn from this issue for the future. My email address is kent.rose@reedauto.com. I look forward to hearing form you and Thank You for your purchase of a new car.

April 22, 2019

Needed an adjustment Needed to get a panel on the underside of my daughters Elantra popped back into place. A call to Ernesto to describe the problem, and he assured me he More

by Dennisiza24fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto
April 22, 2019

work satisfactory; courtesy check not so much went in for oil change & ATF flush, asked for courtesy check of fluids. Tech agreed and noted it on the work order. When the job was finished, I che More

by cmohar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Ojeda
April 22, 2019

I tip my hat to the Reed Family, True Professionals! The Dealership and their employees made the effort to make the deal happen. My salesman Martine Garcia followed up and was honest about the vehicle th More

by marco73eld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Howard, Tyler Reed, Blair Howard, Martin Garcia
April 21, 2019

Poor communication While the staff was courteous, I felt a phone call was in order to let me know the status of my car's oil change. I had to make several calls and fina More

by ELLENPORTER49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don"t remember names, but the gentleman who finally picked me up was very kind.
Apr 23, 2019 -

Kansas City Hyundai responded

Thank you for letting us know about your issue in the service department. I agree, we should have called you back earlier to inform you your car was completed. We are working to make sure that customer service is our number one priority at Reed Hyundai of Shawnee Mission. We look forward to being able to provide you better service on your next visit.

April 19, 2019

First car purchase I want to thank Rick for helping me purchase my first car! Such a friendly team at Reed Hyundai and such a great first experience! More

by scrah02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Suppes
April 18, 2019

Recall and warranty service I felt cared by the person who helped me out on my service. Service was great and overall experience was great. I would highly recommend. More

by DH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the name
April 18, 2019

Recall Service The service team gave me prompt attention and the entire procedure was smooth and efficient. My car was ready when I was told it would be. More

by RBR1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember.
April 16, 2019

So far...top notch dealership! We were treated well at Reed Hyundai...expecting great service from them in the future. Their sales staff was personable. The financial business was h More

by rsumpter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Holloway, Kent Rose, Martin Garcia, Tony Robinson
April 16, 2019

No problems; great help by service rep The service rep helped us get everything determined and resolved that we needed to do to get my wife's car in tip top shape again. More

by ALAN_BIVINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
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