
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great deal but sold something i didnt agree to buy Bought a car i believe under 20 miles but was sold a car with 1500 miles. Told 3 diffetent people and was told sign a paper to update information on Bought a car i believe under 20 miles but was sold a car with 1500 miles. Told 3 diffetent people and was told sign a paper to update information on the mileage. Also had a bad scratch on the side which was NOT told to me and nothing was done about it. Very upsetting. More
Needed an adjustment Needed to get a panel on the underside of my daughters Elantra popped back into place. A call to Ernesto to describe the problem, and he assured me he Needed to get a panel on the underside of my daughters Elantra popped back into place. A call to Ernesto to describe the problem, and he assured me he would personally follow up on getting this taken care of! Job was done and all was taken care of. Unfortunately the fix didn't last! I will be back Wednesday afternoon to get another "adjustment"! More
work satisfactory; courtesy check not so much went in for oil change & ATF flush, asked for courtesy check of fluids. Tech agreed and noted it on the work order. When the job was finished, I che went in for oil change & ATF flush, asked for courtesy check of fluids. Tech agreed and noted it on the work order. When the job was finished, I checked under the hood. 5 retaining clips for the side engine compartment covers were missing and the radiator fluid and windshield wiper fluids had not been checked / refilled. The service tech fixed all three issues, but it does not give me confidence in the mechanics when the "small stuff" isn't squared away. More
I tip my hat to the Reed Family, True Professionals! The Dealership and their employees made the effort to make the deal happen. My salesman Martine Garcia followed up and was honest about the vehicle th The Dealership and their employees made the effort to make the deal happen. My salesman Martine Garcia followed up and was honest about the vehicle that I purchased. Blair Howard and Tyler Reed rolled up their sleeves and presented a deal, that was difficult to say No to! More
Poor communication While the staff was courteous, I felt a phone call was in order to let me know the status of my car's oil change. I had to make several calls and fina While the staff was courteous, I felt a phone call was in order to let me know the status of my car's oil change. I had to make several calls and finally was told, yes it is ready. I had shuttled to my home after dropping the car off at 8:30 that morning. I asked if the shuttle was on its way and was told it would be picking me up shortly. Waited an hour and a half, called again. Was getting steamed at that point. By the time I was picked up and got home it was 6:00 pm. The entire day was shot for a simple oil change, tire rotation and balance. If I had stayed at the service center, I probably could have been home by noon. Poor communication More
First car purchase I want to thank Rick for helping me purchase my first car! Such a friendly team at Reed Hyundai and such a great first experience! I want to thank Rick for helping me purchase my first car! Such a friendly team at Reed Hyundai and such a great first experience! More
Recall and warranty service I felt cared by the person who helped me out on my service. Service was great and overall experience was great. I would highly recommend. I felt cared by the person who helped me out on my service. Service was great and overall experience was great. I would highly recommend. More
Recall Service The service team gave me prompt attention and the entire procedure was smooth and efficient. My car was ready when I was told it would be. The service team gave me prompt attention and the entire procedure was smooth and efficient. My car was ready when I was told it would be. More
So far...top notch dealership! We were treated well at Reed Hyundai...expecting great service from them in the future. Their sales staff was personable. The financial business was h We were treated well at Reed Hyundai...expecting great service from them in the future. Their sales staff was personable. The financial business was handled efficiently. We were able to "deal" on the car, not just take the initial price as the final word. More
No problems; great help by service rep The service rep helped us get everything determined and resolved that we needed to do to get my wife's car in tip top shape again. The service rep helped us get everything determined and resolved that we needed to do to get my wife's car in tip top shape again. More