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Kansas City Hyundai

Merriam, KS

3.9
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,548 reviews

April 29, 2019

Courteous and friendly. Did what I asked. They did their usual overall inspection of the car, but didn't dig to find something to fix or repair on my car. More

by timpajaree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the service advisor's name
April 26, 2019

Problem was not resolved. After excessive wait time for a technician to diagnose the vehicle problem, at the technician's suggestion we agreed to have the tires rotated and a w More

by N.C.R.2740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
check in - Andrew Cure Technician - Brian Khongmaly
May 09, 2019 -

Kansas City Hyundai responded

I appreciate you giving us a second chance to correct an issue, we may have missed. We have complete may hours of training since acquiring the dealership on Jan. 28, 2019 with our technicians to improve service. Please let me know when you come back in so that I can make sure we get the issue diagnosed correctly and taken care of. Please email me at kent.rose@reedauto.com so that I know when you will be coming in. Thank you.

April 26, 2019

Great customer service Gabriel was probably the best service advisor I've ever worked with. He and tech, Brian, took the time to explain the work that was being done and wh More

by DANVIDETICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Ojeda, Brian (Technician, don't know last name)
April 26, 2019

SLOW SERVICE I HAVE A LARGE PROBLEM WITH THIS ORGANIZATION. WHEN I LEASED MY GENESIS G90 I WAS PROMISED CONCIERGE PICK UP OF MY CAR AND LOANER DROP OFF FOR SERVICE More

by DFREIRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Shaw
May 09, 2019 -

Kansas City Hyundai responded

I am sorry to hear about your experience with Reed Hyundai service department. We currently do not have the Genesis Franchise at this store, since it was taken away from the previous owner before we acquired the dealership, but hope to get it back soon. We are honoring ALL Genesis requirements for their customers in service at this time, just as we will when the franchise is offered back to us. If you would please contact me at kent.rose@reedauto.com, I would like to get more information to learn from this opportunity for the future, so that it does not happen again. Thank you.

April 25, 2019

Service was preformed timely We were greeted promptly and courtesy by service staff upon arrival and updated periodically to the progress of the service. Having work schedule mid More

by DAMERSHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
April 25, 2019

Overall an excellent experience. Martin Garcia and peter Sargent were very helpful and easy to deal with. They made the buying process simple and delivered on all they promised and m More

by SL
Recommend Dealer
Yes
Employees Worked With
Peter Sargent was also excellent to deal with., Martin Garcia
April 24, 2019

Provides great service My service agent, Andrew, truly meets the needs of an elderly woman who is afraid of being overcharged and underserviced. I'm confident my car is in More

by Elle B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
April 23, 2019

Sales experience I received a great deal on my trade-in. They gave me more for my trade than another place. Great deal on my new vehicle. I was very happy with my purc More

by nbaylark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Garcia
April 22, 2019

Excellent Service My Service Rep was Gabriel and he was very professional and knowledgeable. I had to leave my car and he kept me informed of it's progress. I must also More

by BBANKS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel and Jacob in Service
April 22, 2019

Great Customer Service This visit was extra speedy and very pleasant. Staff was positive and informative throughout the whole process. The work had been done much quicker th More

by STACIAHARDYWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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