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Kansas City Hyundai
Merriam, KS
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
May 07, 2019
Thank you! I had a lot of work done on my car and needed to come back to get a belt tightened. They fit me in and fixed up the belt as soon as they could! I had a lot of work done on my car and needed to come back to get a belt tightened. They fit me in and fixed up the belt as soon as they could! More
by Anna
Verified CustomerEmployees Worked With
Andrew
May 07, 2019
Good job I had an oil change and needed front brakes. the brake job was reasonable and they did everything in one morning. They also honored a coupon from anot I had an oil change and needed front brakes. the brake job was reasonable and they did everything in one morning. They also honored a coupon from another dealer. Very impressed with service and very courteous. Will be back. More
by PSU81
Employees Worked With
Kent Rose
May 06, 2019
Engine Replacement Fiasco I had to have my engine replaced due to issues with 2012 sonata. Took 3 months to get engine in to make the repair. Then battery was half dead and I I had to have my engine replaced due to issues with 2012 sonata. Took 3 months to get engine in to make the repair. Then battery was half dead and I needed a new one which I was going to be charged for. My problem was that since it took so long to get the engine in, why would did I need to pay for the battery. Mr. Rose heard me arguing with the service writer (he knows his name) and came to my aid when he saw us arguing. More
by RELIABLEGIRL07
Employees Worked With
Kent Rose
May 04, 2019
see below I was not pleased with the service I received. I question the integrity of the company. I learned more about the vehicle from the lady doing our paper I was not pleased with the service I received. I question the integrity of the company. I learned more about the vehicle from the lady doing our paperwork More
by kel5032
Employees Worked With
Micah Wiedner
May 04, 2019
bad service and no return call from manager John Nelson. Purchased two vehicles from this location and then sold one vehicle and third party that purchased vehicle stole maintenance package and this dealersh Purchased two vehicles from this location and then sold one vehicle and third party that purchased vehicle stole maintenance package and this dealership let them get away with it and did nothing to accommodate me. I had to recognize problem and they never returned my call. I had to keep initiating issue to them. Would never ever go there again. To much turnover and it speaks for itself. Manager never followed through. His name is John Nelson. Big bs talker! Speaks for itself. Loser!!!!! More
by LADIE1963
Employees Worked With
John Nelson
May 02, 2019
Great service department great work great people. I was really happy with the customer service, and how friendly everyone was, and when everything was done and I got in my car they gave me a candy bar I was really happy with the customer service, and how friendly everyone was, and when everything was done and I got in my car they gave me a candy bar. Wow thanks! More
by DBRENING
Employees Worked With
I am sorry I just don't remember the service advisor's name
May 01, 2019
Ok except I asked them to update my nav and they said they c I asked them to update my nav and they said they couldn’t. I guess they expected my 85 year old mother to be able to download software and do it. Eve I asked them to update my nav and they said they couldn’t. I guess they expected my 85 year old mother to be able to download software and do it. Even offered to pay them their shop rate plus pay for the software. Nope. So I bought a car that cost $80,000 but apparently get service equivalent to a Hyundai Elantra. More
by marcusfan
Employees Worked With
Thomas
April 30, 2019
Air Conditioner Leak Service Dept. diagnosed the defect in a line leaking the Freon, Parts Dept. had the part in stock and the repair was completed repair while I waited. Service Dept. diagnosed the defect in a line leaking the Freon, Parts Dept. had the part in stock and the repair was completed repair while I waited. Repair was an expensive one but Reed dealer staff contacted manufacturer and submitted a request for loyal customer assistance. Hyundai came to the party and helped with the expense. As a result we traded in the old car and bought a brand new one. Could not ask for a better dealer for sales, service, and especially the parts department who always have parts in stock for maintenance and repairs. More
by COLIN
Employees Worked With
Ernesto Arellan, Mark Hess
April 29, 2019
Very Helpful! Went into the service center to have my 75,000 mile check up. I told the service center that I had heard a noise in my steering wheel. They called me Went into the service center to have my 75,000 mile check up. I told the service center that I had heard a noise in my steering wheel. They called me 4 hours later. They completed all the reviews and fixed the noise! Amazing service, and very reliable! More
by Abigail McAuley
Employees Worked With
Martin Garcia
April 29, 2019
Oil change, tire rotation. I keep with the dealer I purchased my car from. The service is quick and prices are reasonable. Nothing else really needs to be said. I keep with the dealer I purchased my car from. The service is quick and prices are reasonable. Nothing else really needs to be said. More
by FLOWERS_LYNETTE
Employees Worked With
Don't remember his name.
