
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Will be returning! I have been coming to this dealership for a few years now. It is under new management, and there has not been a change in the level of customer servic I have been coming to this dealership for a few years now. It is under new management, and there has not been a change in the level of customer service or quality of workmanship. I will continue to use the service department here for my car's maintenance. More
Friendly and Helpful Staff The new team at Reed was extremely helpful and friendly when it came to an issue with my smart key. I will definitely return for my next service! The new team at Reed was extremely helpful and friendly when it came to an issue with my smart key. I will definitely return for my next service! More
Through and detailed. I have never bought a car at a dealership before. A friend recommended this place to me and she was right in how personable they were and low stress t I have never bought a car at a dealership before. A friend recommended this place to me and she was right in how personable they were and low stress they are. I feel like if I had any issues I could call them or email anytime. I would definitely buy my next car from them! More
Last minute Came in late with damaged wipers front and back and they made time so I could have a safe trip. Shop was full but made time. Came in late with damaged wipers front and back and they made time so I could have a safe trip. Shop was full but made time. More
Delay of repair - took two days Had to overnight a new wheel (charged $20) because not in stock, this was difficult as I was without a car for 2 days. All in all, service was good an Had to overnight a new wheel (charged $20) because not in stock, this was difficult as I was without a car for 2 days. All in all, service was good and everyone was very nice. More
Unorganized The first thing that happened when I entered the service center, someone came in and fired one of the attendants. I was then told that they had chan The first thing that happened when I entered the service center, someone came in and fired one of the attendants. I was then told that they had changed hands and could not accept my agreement with the former owners. I had paid for service on my car for 90,000 miles. If they bought out the former owners, they should honor the service agreements. The service manager said that they would honor it this one time... Then they put on my ticket that they no longer would honor the previous agreement. More
Door switch issue Nicholas was so helpful with the situation regarding my door. What initially looked to be a nearly $600 situation-that he was not at ALL pushy about-t Nicholas was so helpful with the situation regarding my door. What initially looked to be a nearly $600 situation-that he was not at ALL pushy about-turned out to be a $22 switch situation. The tech double checked and realized he missed the switch and had Nicholas call me to advise and apologize for the oversight. They also made sure to take off the diagnostic cost and charge me only for the part instead of making me pay for things I didn’t need. Since the fix, my alarm arms properly and my door doesn’t always show ajar. I’ve been coming here for 10 years and have no regrets. I went to the Olathe location one time and didn’t have nearly the same experience. I’ll keep coming here for many years to come. More
Oil change and tire rotation Even with an appointment it still took over two hours for an oil change and tire rotation. Then found I was charged twice for the tire rotation. Had Even with an appointment it still took over two hours for an oil change and tire rotation. Then found I was charged twice for the tire rotation. Had to go back to the dealership to get credit for the overcharge. More
Great! I went in for an oil change and they were able to honor my free oil change from the previous owners. The attendants where very helpful. I wish I could I went in for an oil change and they were able to honor my free oil change from the previous owners. The attendants where very helpful. I wish I could remember the gentleman's name that assisted me, he was a joy and made me laugh more than a few times. They also had fresh donuts which was a bonus, I had gotten up pretty early to be there so breakfast sort of speak was a surprise. More
No-stress purchase of the car I wanted at the cost I wanted. Micah and John were exceedingly knowledgeable and easygoing. I had been looking at the Ioniq hybrid for quite some time and couldn't have found a bett Micah and John were exceedingly knowledgeable and easygoing. I had been looking at the Ioniq hybrid for quite some time and couldn't have found a better place to make the purchase. More