Kansas City Hyundai

Hands down the best! This was my first time on at a dealership looking for a vehicle for myself and it literally could not have gone any better. Nobody was pushy or hovere This was my first time on at a dealership looking for a vehicle for myself and it literally could not have gone any better. Nobody was pushy or hovered or tried to sell me anything I wasn’t interested in. Everyone had a lot of knowledge to share and was very kind. The whole process was smooth and painless and I got everything I wanted in the vehicle I was looking for. If you’re looking for a vehicle I would absolutely recommend Reed Hyundai, hands down. More

Replaced a broken part on my Elantra The young man who helped me was pleasant. I felt that I was charged an extra charge for "disposing" of my broken part. When I asked if I could take th The young man who helped me was pleasant. I felt that I was charged an extra charge for "disposing" of my broken part. When I asked if I could take the part and dispose of it myself I was told that charge also included the "lubing" that needed to be done and the disposal of the gloves, etc. I had looked online to see how to replace the part and none of the videos showed "lubing" as part of the replacement. I questioned why the "lubing" was not part of the labor fee and was told it was but that there was still that additional charge for disposal. At that point I had to approve the charges or my car would not get done so I felt a little "gauged" and between a rock and a hard place on the charges. More

Timely maintenance This was the fastest visit I have had here for just a regular maintenance package I was offered food and drink. Got a handshake at the end good custo This was the fastest visit I have had here for just a regular maintenance package I was offered food and drink. Got a handshake at the end good customer service More

Service Auto was serviced in timely manner. Service was explained and handled in a friendly way. All personnel were friendly and helpful. I will try them ag Auto was serviced in timely manner. Service was explained and handled in a friendly way. All personnel were friendly and helpful. I will try them again. More

Professional and friendly From the minute we walked on the lot, we were treated with respect. Made the whole buying process easy and believe it or not fun! From the minute we walked on the lot, we were treated with respect. Made the whole buying process easy and believe it or not fun! More

Hassleless Car buying We traded a Prius for a Tuscon Sport couple of days ago. The process was easy and effortless. Sales person Micah was very personable and easy to deal We traded a Prius for a Tuscon Sport couple of days ago. The process was easy and effortless. Sales person Micah was very personable and easy to deal with. My wife and I enjoyed the car buying experience and we had everything wrapped up in 2.5 hours. More

GREAT BUT NOT SO GREAT My service by the man who helped me was great! My health reasons with brain tumors he took into consideration because my income declined dramatically My service by the man who helped me was great! My health reasons with brain tumors he took into consideration because my income declined dramatically not being able to work and need a car for doctors visits to KU Hospital.. My car is still not good. Did alignment got charged but still not aligned more issues and it’s too much for me to handle. I don’t expect miracles because I haven’t had one myself. Thank you More

Work on black Sonata great - Work on red Sonata Lacking We brought both our 2011 Sonatas in for service: Black Hyundai (RO#6005571/1) and work performed replacing rear tail light was completed - when had We brought both our 2011 Sonatas in for service: Black Hyundai (RO#6005571/1) and work performed replacing rear tail light was completed - when had an occasion to open trunk found trunk liner piece (taken off to replace light) was laying on floor. Feel it should have been replaced - minor issue. Toni was very professional and informed us the other Sonata (Red) needed cabin filter replaced and then informed us there was a nest built and it needed to be taken out at an additional $80 charge. We approved. After repairs completed (RO#605572/1) later in afternoon turned on fan blower and had horrible vibration and knew it had to be a result of service performed. Called service department and explained the issue and they assured me it would not be caused by what had been done. Told them I was going out of town and needed to bring back in. Scheduled me for next day and in fact it was from them not cleaning all the nest completely out. They took rest of nest out and I asked them to clean floor mat of nuts and materials from nest (which was not done day before) Not happy I had to take the time to take car back to have the job done as it should have been done the day before. More

Efficient Car Buying Experience A sales person's product knowledge is quite important for a new car buyer. I was very pleased with the depth of knowledge. There was no rush to the A sales person's product knowledge is quite important for a new car buyer. I was very pleased with the depth of knowledge. There was no rush to the process. Overall, a good experience More