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Kalispell Toyota

Kalispell, MT

3.9
35 Reviews

2845 US Highway 93 South

Kalispell, MT

59901

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Showing 35 reviews

February 03, 2022

Dealer did not call or contact me at all. Not impressed. They did in fact have the car I was looking for. More

by patredinger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Feb 04, 2022 -

Kalispell Toyota responded

Hello, Thank you for providing us with your feedback. We would love to speak with you about your recent vehicle inquiry and communication with our Sales Team. Can you please reach out to me using my contact information below so we can discuss this further? Thank you. Mark Oehrtman General Manager marko@kaltoy.com 406-756-5606

July 22, 2021

Overall fantastic review!! Everyone I worked with was pleasant and very patient. I highly recommend working with Will Stephens, had a great work ethic and was easy to get ahold of. He did an amazing job More

by Bella Goodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Stephens
Jul 22, 2021 -

Kalispell Toyota responded

Bella, thank you for the positive review and rating! We are delighted to know that you had a good experience with our Sales Team at Kalispell Toyota, and we hope that you will continue to visit us. Enjoy your Toyota RAV4!

June 08, 2021

I walked in to look at possibly buying a car. I chatted with Will. He was friendly. He listened to what I said. He asked questions. All the while he was polite, positive, and professional. I bought a car. More

by Linda Gentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Jun 10, 2021 -

Kalispell Toyota responded

Linda, thank you for taking the time to write a positive review! We're glad to hear Will went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Kalispell Toyota.

May 17, 2021

Friendly people and excellent service. Felt comfortable every step of the process. Made my first car buying experience excellent. Would definitely recommend and look forward to working with them again if More

by Kelli O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tannehill
May 18, 2021 -

Kalispell Toyota responded

Hi Kelli, We appreciate your positive review. We are happy to hear that your first car buying experience with us was excellent. We appreciate your recommendation. Thank you for choosing Kalispell Toyota and we hope to continue to assist with all of your future automotive needs.

February 26, 2021

I bought 2 trucks from Toyota, they totally took advantage of me. They sold me a truck that did not suit me, I was there for 12 hours, at 9:00 at night I’m finally done.. after them switching vehicl More

by Bradystephanie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Feb 27, 2021 -

Kalispell Toyota responded

Stephanie, I'm sorry to hear that you are still feeling this way, as I thought this issue was resolved. In August of 2019, we discussed your concerns with your friend present (an attorney), and he agreed that the first purchase you made was fair. The truck didn't work for your needs, and we wanted to find the best option for your situation. After our discussion, he advised you that the best course of action was to lease a new vehicle. Under no circumstances did we "talk you into a lease". In March of 2020, I was approached by your same friend, stating that you needed to get out of the lease. While it is true there was a cost to get out of your lease early, in no way did we require you to get your body damage fixed before doing so, nor did we require you to use Jance's Body Shop for repairs. Getting the body damage fixed by filing an insurance claim before turning the lease in simply lowered the amount it would cost to get out of the lease. The dealership nor the sales consultants get any kick back from Jance's for referring customers, and for you to accuse us as using Jance's Body Shop as a "side gig" to make extra money is out of line. Your friend told me that you were getting the body damaged fixed, and then you would bring the truck in for us to do a final appraisal. We never saw the vehicle after that, and from what I understand you traded the vehicle in elsewhere. I'm sorry you continue to feel that we took advantage of you, but I can assure you that taking advantage of customers is not something we do, nor would it be tolerated in my operation by any department. If you would like to discuss further, you can reach me at the contact information below. Mark Oehrtman General Manager marko@kaltoy.com 406-756-5606

February 13, 2021

Regardless of what type of vehicle you have I strongly recommend seeing Justin in service. I called him to help me out on my Lexus that needed several things for service. He arranged to pick up my vehicle More

by Janalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JUSTIN
Feb 14, 2021 -

Kalispell Toyota responded

Thank you for visiting Kalispell Toyota, Janalee! We will be sure to thank Justin for providing you with excellent service. We look forward to working with you again!

November 14, 2020

GARRETT IS TOP NOTCH, I'VE WORKED WITH HIM FOR QUITE A FEW YEARS. I HAVE A 1991 TOYOTA 4X4 IN EXCELLENT CONDITION (I HAVE HAD NUMEROUS PEOPLE WANT TO PURCHASE IT). I BROUGHT IT IN FOR SOME ENGINE REPAIRS, More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARRETT & WYATT ALSO THE OWNER IS GREAT
Nov 15, 2020 -

Kalispell Toyota responded

Thank you for the exuberant review, Marc! We are so happy to see that Garrett has consistently exceeded your expectations with his outstanding service. If there is anything else we can do for you, please be sure to let us know.

June 13, 2019

Best Sales person I've ever dealt with, by far! Jeremy Taylor from Kalispell Toyota is Top Notch! 5 STARS all the way. I look forward to buying my next truck from him and would gladly drive the 35 More

by Dr Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Taylor
April 24, 2019

lives up to title of used car dealer Don't buy a car here from James C. After he agreed to take our money to hold a car 4 days, he sold it out from under us and didn't have the courage t More

by Dave
Customer Service
Recommend Dealer
No
Employees Worked With
James C.
October 03, 2018

Service on my new used vehicle was great. Abby was great on the tutorial on the Bluetooth/Audio/phone.. the service department was quick in getting me in ahe More

by Kkd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby