Kalispell Toyota
Kalispell, MT
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While in the process of looking for a new car, I worked with Lauren and Jordan from Kalispell Toyota. They were both super friendly, responsive and professional. Although ultimately I ended up finding a ve with Lauren and Jordan from Kalispell Toyota. They were both super friendly, responsive and professional. Although ultimately I ended up finding a vehicle closer to home and when I let them know, they were still professional, courteous and responsive. I would most definitely work with them in the future and highly recommend them. More
I have been going to this dealership for over ten years and always had great service. However this year I have had my vehicle in twice and found them fixing things that didn't need fixed and replacing bat and always had great service. However this year I have had my vehicle in twice and found them fixing things that didn't need fixed and replacing batteries that didn't need replacing. I will never trust them again. More
For Western Montana this is the place to go! Not sure what vehicle will fit your current lifestyle, Jordan, one of the product specialists will help you figure it out. In fact, he helped me get Not sure what vehicle will fit your current lifestyle, Jordan, one of the product specialists will help you figure it out. In fact, he helped me get into a 2024 RAV4 Hybrid LE, when many other salesmen wrote me off, or wouldn't qualify me because of my age. I am more than thrilled with this car that I thought was just a pipe dream, but is my reality for my first car! More
xxxxxxxx. I initially went in to test drive a new Tacoma because they were the only ones who had what I wanted. Then I figured "eh, I'll trade my vehicle in" b I initially went in to test drive a new Tacoma because they were the only ones who had what I wanted. Then I figured "eh, I'll trade my vehicle in" because I've already gotten other offers on it and appraised so figured why not. The sales guy Zach went to go ask the finance dude (I'd put him on blast if I remembered his name) for a price on my car WITHOUT EVEN LOOKING AT IT I literally heard "hahahahaha for that thing? Tell the dude 5k or something" Zach came back and I told him I heard that and he denied which I understand. I told him I won't take that and I've had it appraised by people in Spokane and Missoula and even showed them proof how I'm getting offered between 10k and 10,500. Then Zach went back to the same guy, this time they actually went to go look at the vehicle! He came back saying "oh well only make a couple bucks off this $5500 is the best well do. I was very irritated because I knew what the cars worse from 4 different places I got appraised from and from my own knowledge and all the maintenance and upkeep I've done. If this wasn't the only dealership in a 250 miles radius that had the truck I wanted, I would've never even stepped foot in here. Guy just kept saying how they won't make no money on it. Literally needed some minor paint work, turn signal cap on side mirrors and a detail. I was over dealing with this, so I just told them "go ahead pay off remaining and I'll just get the truck" I owed 7k. Hey guess what, these xxxxxxxx are now selling it for 2x the price and it's listed for $13,900, definitely more than a couple hundred bucks hu Zach?? I already knew I was getting ripped off but Zach and the team just helped me prove my point. Afterall it is a car dealership what can you expect, no morals or character. That was just one of the issues. I went there 3 consecutive times. First time was for test drive an appraisal. 2nd time more talking, but I wanted to do another test drive. I asked Zach, "hey man can I test drive it one more time? I really like it and just want to make sure" Zach begins to be confrontational "why do you need to test drive it again? Why do you want to do this? Why do you want to do that? I need to know" like hey dude, I'm spending a lot of money on a new truck not gonna drive it one time and right you a xxxx check like you deserve it. Then 3rd time we get to paperwork faze, already very over it and just want my truck and to leave. ID DEFINITELY RECOMMEND DOING THE CALCULATIONS ON WHATEVER NUMBERS THESE GUYS PROVIDE YOU. For example, I asked for the price of a truck topper, it was about 3k, I asked if theres interest adding it into car payment, they said yes it would be the same as lease. I have them give me monthly payment with and without truck topper. Overall, I did the math right in front of them. My lease interest was 6% they were trying to get by sneaking in about 22% on the truck topper. Just trying to screw me over more than they already have. Really just upsetting when you have all these thoughts in the back of your head they're getting off on you, hoping they'll actually be half decent people, but Kalispell Toyota definitely let me down. If you do business here, recommend quadruple check all the pricing, you'll notice something off. Do a lot of research on whatever car you want to buy because more than likely the sales guy won't know Jack xxxx. And probably sell your car somewhere else where they'll be honest and give you your worth More
Bought a certified used Corolla, salesman had me waiting because the battery was in question, while in for an early first service, and having the leak in the trunk fixed, the battery died at the dealership. because the battery was in question, while in for an early first service, and having the leak in the trunk fixed, the battery died at the dealership. Certified used and extended warranty would not cover the battery even though it was questioned when I bought the vehicle. Salesman was honest, service manager and lead salesman not so much, wanted 275$ to replace the battery, they had to jump start it to get me out of there. 189$ for AAA to replace battery, less than two months after buying vehicle. I was told that if the hinge was bad on the trunk, it would not be covered, Certified so far is a joke. Trunk had other people's work order and mud all over the carpeting. More
Purchased a used Honda odyssey from the Kalispell Toyota dealership. It was a very positive experience overall. They really recommended the warranty coverage so we went with it even though it was fairly exp dealership. It was a very positive experience overall. They really recommended the warranty coverage so we went with it even though it was fairly expensive. Unfortunately we had need of the warranty recently and the warranty didn't even cover half of the costs. The Alpha warranty group has poor customer service and isn't worth the costs. While Kalispell Toyota was great to work with, I am concerned with who they do business with. Use caution when picking the warranty. More
Bought my '10 civic from them in January and off the lot it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a ca it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a car without making sure it was acceptable to drive. More