Kalidy Kia

Have had several calls/visits to Kalidy Kia and each time seems to get worse. Latest was simply "headlight out". Over 3 different visits over 1 year, each time with same complaint, their solution was to char seems to get worse. Latest was simply "headlight out". Over 3 different visits over 1 year, each time with same complaint, their solution was to charge me for their time to check it (around $90) and then other charges with the technician diagnosing the problem as "not properly plugged in" and wires needed to just be "jiggled" and it worked. Spent over $150 just to still end up with the light not working the same evening. I finally took it to a private mechanic I knew and he diagnosed the problem as a burned out switch, even showed me the switch, which he said they could and should have diagnosed if they bothered to look at it. Anyway, he asked if I wanted to install LED lights which would be much brighter than the ones currently in my 2013 Kia Sorento, which we did. The folks at Kalidy Kia misdiagnosed the problem 3 times and never thought about recommending the upgrade to LED. This is simply poor repair work and poor management which is why we chose a different car maker completely when we bought another car recently. This report, bear in mind, is only for Kalidy Kia in Edmond. I have been told by other sources that other dealerships in Oklahoma City offer better service. (By the way, if you go there be prepared to navigate through a bunched up full of cars lot.) Wish I could report differently, but not in this case. More

Run! !!! Trust me when you first arrive and they treat you like cattle and you see how clustered the lot is it only goes downhill from there. If I could gi !!! Trust me when you first arrive and they treat you like cattle and you see how clustered the lot is it only goes downhill from there. If I could give zero stars I would… They will tell you and promise you everything until you buy it, after you buy they could care less, they dodge your calls and forget what they told you. Buy your vehicle and get it serviced somewhere else, they lied to me from the moment I purchased my vehicle to the month in a half it took me to get my car in acceptable condition. I had to buy my own parts from Amazon otherwise they would still have my car, the attached picture is how they first returned my car to me and expected me to be happy with it… then the service manager Brandon made excuses rather then taking responsibility. They also left my car unlocked in the parking lot overnight and I had to lock it from my app, they could are less that I was inconvenienced and lied to and that I bought a car and they had it longer then I did. The sales rep and sales manager told me the we owe work would take 3 days… It ended up taking over 5 weeks and I had to beg to get them to actually work on my car. You have been warned. More

Called about a NEW Kia advertised on their website. I simply wanted to know if they indeed had the vehicle and if they would sell it for the price advertised. So, the saleswoman asked me many questio I simply wanted to know if they indeed had the vehicle and if they would sell it for the price advertised. So, the saleswoman asked me many questions which I politely answered and then she asked what price did I have in mind?? Once again, I said I just wanted to know if they HAD the car that was advertised on their website and, if so, would they sell it for the price that THEY showed??? She confirmed that they indeed had the car and that she would provide "all of my information" to her sales managers and they would call me back either today or tomorrow. What a bunch of xx. Just old school tactics of leading with a price that they had no intentions of honoring in hopes that they could sell you something else. This place is a waste of time and I hope others do not consider to do business with them. More

My hybrid battery was still covered under warranty, thank goodness! But I've been without my vehicle for the last month, and it still continues to be in their service dept. I'm frantic! goodness! But I've been without my vehicle for the last month, and it still continues to be in their service dept. I'm frantic! More

I would highly recommend taking your business anywhere other than Kalidy Kia. I went to Kalidy Kia on Saturday 07/06/24 to look at a 2022 Tesla Model Y Long Range. My salesman, Ralphael, agreed to a fi other than Kalidy Kia. I went to Kalidy Kia on Saturday 07/06/24 to look at a 2022 Tesla Model Y Long Range. My salesman, Ralphael, agreed to a final sales price prior to my arrival. I did not do any paperwork on Saturday due to the car having a faulty camera on the driver side. I was told that the car would be repaired and ready for sale on Monday. I returned to Kalidy on Monday 07/08/24 to look at the vehicle, with intent to purchase. Upon arriving to the lot the vehicle was still in the same condition as it was when I left Saturday. Once we sat down and started to go over the final numbers with the salesman he put down three papers with three different sales prices. I did not understand what was going to happen and how the vehicle was legally going to qualify for the used EV tax credit but he assured me that they “do it all the time” and that “nothing will come back on you.” This did not sit well with me, so I went to leave and he asked me to wait for him to get his manager. Once he came back with a finance manager the finance manager tried explaining their numbers to me. The finance manager had gotten a completely different number than the salesman and sales manager’s previous numbers. They pulled my credit EIGHT TIMES. All of this, just for me to walk out on the deal due to them upping the sales price almost $10,000.00 for a “Friends for life Certification” and add ons that the salesman wasn’t even able to explain. They are adjusting the sales price of the EVs to benefit them and still charging you full price of the vehicle. DO NOT BUY. Total scam that will come back on you at the end of the year when filing your taxes. More

Terrible dealership, just like all the others. Don't believe them. General manager does not tell the truth. Will not do what they say. Don't believe them. General manager does not tell the truth. Will not do what they say. More

BEWARE! !!! This dealership is a xxxxing joke from GM down to the bum xxx salesman. !!! This dealership is a xxxxing joke from GM down to the bum xxx salesman. More

I’m about seven hours away from this dealership. I seen a vehicle online that I was very interested in submitted the information that I needed to submit on 4-8-24 to start a purchase salesman calle I seen a vehicle online that I was very interested in submitted the information that I needed to submit on 4-8-24 to start a purchase salesman called on 4-9-24 for information was going to give to the manager have not heard anything for three days so I called on 4-12-24 4:07 pm spoke with financing supposedly and unfortunately, I was on a speakerphone and it was hard for me to hear the person plus I can hear another person talking in the background also so I just hung up the phone. They did call me back. He said we got disconnected and I said no I hung up because I couldn’t hear you. You’re on speakerphone . He said I was approved. He was going to get the information on payments and etc.. Have not heard back since. I’ve never purchased a car online like this before I have purchased mini mini mini cars in person, but I don’t know if I will go out of my city again to try to purchase a vehicle. This is what you have to put up with. And I don’t think I would recommend anybody to this establishment. I will give it till 4-16-24 if things do turn out to be much much better than what I’ve experienced so far I will put a post and comment on that. 4-13-24 update at 10:24am I received a phone call from the salesman saying that he was told to call me that I was interested in a vehicle. I was like wait a minute. I’ve already submitted all my information over. I’m waiting for a response so I explained everything back to him told him the salesman I speaking with he’s like oh I know him supposed to go talk to him so in return I text the salesman and ask him what’s going on and no response from nobody so far in the past 30 minutes. I did call Chris and he did apologize so I did explain to him what happened. Thank you for talking with me. Then i spoke with the GM then explained to him what was happening I was told Should know something on Monday 4-15-24 🙏 4-24-24 update So I didn’t get a hold of Chris said what was going on with the lack of communication on the paperwork for the loan approval he did look into it. Things seem to be better. on the 18th I left my house at 3 o’clock in the morning arrived at the dealership approximately 1:30 in the afternoon .I asked for the salesman he said that they are almost done with the paperwork. I’ll get you in sign the paperwork. said no I need to see the car first he said it’s in the detail shop I told him OK I’ll wait for it. about maybe 15 minutes shows up in front I go look at it do a walk around looking on the inside and I was like OK and then he went inside. look bit more at the car and noticed three major things on the passenger side. There was a crease in the door. The front driver side bumper, scratches the front passenger side bumper major scratches had a piece of paint chipped out of it. So I brought it to his attention the salesman and he’s like oh they’ll fix it. I was like OK not for me. I have a nine hour ride in front of me. What are they gonna do? well we can ship it to you probably .I ask so you would buy a vehicle and accepted damage vehicle and having them fix it. I’m glad you I would not, here comes a sales manager, telling me the same thing they can fix it And I just told him no I’m not taking it. let me see what we have, come back. He tells me he has a white EV6 and a black one . I don’t want black or white I came here for the blue so if you can’t accommodate that, then I guess I need to go. so I purchased the blue one on the floor salesman said he was gonna get it detailed like no don’t I don’t want them touching it. They put a little bit of charge into it.. The salesman disappeared. I had to remove my own license plates the front would not come off I had to leave it. Will reported loss had to pay for one. the service help me with the back plate & bracket to put on super nice guy. The salesman disappeared. No thank you for the. Purchase 4-23-24 I did receive a phone call from the dealership about my experience . More

Nothing but love for this dealer. I am in Kansas City and they were the first to respond to my inquiries. They were fast, honest, and very friendly and helpful. I ultimately ended up I am in Kansas City and they were the first to respond to my inquiries. They were fast, honest, and very friendly and helpful. I ultimately ended up purchasing from a local dealer, but if I had been in Oklahoma I definitely would have bought my new car from Kalidy Kia. Specific thanks to Hanna and AJ! Thanks for everything! More

They promise every customer refinancing but later say they don't do that all talk to get your money they don't do that all talk to get your money More