Kaiser Buick-GMC Truck

Great and freindly service Great experience with purchasing my 2018 Terrain. I would highly recommend this dealer ship to any and all of my friends and family looking to buy a n Great experience with purchasing my 2018 Terrain. I would highly recommend this dealer ship to any and all of my friends and family looking to buy a new. car. More

SOLD ME A CAR WITH A BAD CLUTCH, NOW HOLDING MY DOWNPAYMENT! I have had a horrible experience with this dealership in DeLand, Florida. I am Active Duty Military and found the car I was looking for online. I drov I have had a horrible experience with this dealership in DeLand, Florida. I am Active Duty Military and found the car I was looking for online. I drove to Florida to purchase the car. Fast track forward, I purchased the car drove it back to Virginia, realized there was a problem with the car took it to a dealership nearby and in fact there was a problem with the car. The nearby dealership actually gave an estimate to repair the car. I notified Kaiser Buick-GMC I would not be closing the deal on a car that had a previous issue. Fast forward again, Kaiser Buick-GMC said they would have the car picked up and transported back to Florida since I wasn't willing to close the deal on it. Fast forward further this dealership is now trying to play games with my down payment and that is totally unacceptable. It is my right to tell my awful experience with the dealership and hope it helps someone else from making the same mistake. I am willing to say they knew something was wrong with the car from the beginning. More

Most Awesome Experience of any dealership Starting out to look for a new vehicle, was between two dealerships on same highway. We stopped at Kaiser Buick-GMC first and met up with a gentleman Starting out to look for a new vehicle, was between two dealerships on same highway. We stopped at Kaiser Buick-GMC first and met up with a gentleman named Roy Day. What an amazing, non pushy, pleasant, informative salesman. By the time we were finished talking about what we wanted and what went forth we decided not to visit second dealership because we figured we found a gem! And we did! From this point forward, all questions were answered, financial differences were shown, our car was evaluated for trade and the deal went down. This was on Friday, by Saturday morning we had already been approved just need out "say go" and we went. Noon time Saturday we started the paperwork process, then out to the vehicle for an in-depth show us how to do this and this and this. Wow!! More

Easiest Buying Experience in DeLand I have purchased several vehicles from Kaiser and have never been let down. They are not pushy and make the process very simple and straight forward. I have purchased several vehicles from Kaiser and have never been let down. They are not pushy and make the process very simple and straight forward. My salesman, Jimmy Hanlon, has always been very helpful and knowledgeable. Pete and Doug (managers) were very easy to deal with and worked with me to keep my new vehicle within my budget. Very happy and will continue to go back when I buy another car. More

The best I have been buying/leasing cars for 65 years. The vast majority have been Buicks -- I've lost track of how many. Without question, Roy Day is the best I have been buying/leasing cars for 65 years. The vast majority have been Buicks -- I've lost track of how many. Without question, Roy Day is the best, most professional sales associate I've had in all those years. He always is trying to help me find the best deal for me, not for him. Can't thank him enough and Kaiser Buick for that level and quality of salesmanship. Dave Jones More

JIMMY HANLON IS SUPERMAN! Jimmy did not give up until he found the truck I could not refuse. The numbers were clear and I got a great deal on my trade in as well. I went to an Jimmy did not give up until he found the truck I could not refuse. The numbers were clear and I got a great deal on my trade in as well. I went to another dealer in Daytona and I did not feel as though they were treating me in a trustworthy way; I almost bought a truck from them but Jimmy came through with a great deal! More

Average at best The help with OnStar setup was non existent. I felt more like i was a means to more customers moreso than a customer myself. Average product knowledge The help with OnStar setup was non existent. I felt more like i was a means to more customers moreso than a customer myself. Average product knowledge at best. I got more out of the service department than I did sales. When I texted about getting back the tires from my trade in i was offered some money for sending in referrals with no mention of my actual inquiry after the purchase More

Excellent experience! I found a car I was interested in online. I chatted with Roy for a bit and decided to drive over to DeLand and take it for a test drive. Roy was AWES I found a car I was interested in online. I chatted with Roy for a bit and decided to drive over to DeLand and take it for a test drive. Roy was AWESOME ... the car was exactly as described and pictured and Roy did not pressure me at all (my biggest pet peeve). After making the decision to buy the car, Jeremy had all the paperwork ready and we were in and out in a little more than an hour!! This was hands down the easiest car buying experience for me to date!! More

Proud Owner My husband and I enjoyed Roy's great salesmanship. He was very intuitive, promote, honest and courteous. Our overall experience was deserves an A+ RAT My husband and I enjoyed Roy's great salesmanship. He was very intuitive, promote, honest and courteous. Our overall experience was deserves an A+ RATING! Hats off to Roy and the Kaiser dealership Team. Thank you, Brett and Terry More

Great experience!! Purchased a new vehicle for my wife today, and couldn't have asked for an easier experience. The vehicle was exactly what was advertised and the sales Purchased a new vehicle for my wife today, and couldn't have asked for an easier experience. The vehicle was exactly what was advertised and the salesman Jimmy took care of us and exceeded our expectations. For a small town dealer, Kaiser is great. Thanks again Himmy Hanlon for making our buying experience an easy one. More